Remote Accommodation Support Officer - (North West)

Seetec Group Ltd.; East Midlands; Remote; GBP 24,000 - 29,000; Full time

Job summary

A leading organization is seeking a Remote Accommodation Support Officer to assist participants with housing needs. The role involves managing a caseload, conducting assessments, and creating tailored accommodation plans. Ideal candidates will possess strong interpersonal skills and the ability to engage with diverse individuals. The position offers a competitive salary and various benefits, emphasizing a person-focused service approach.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension - 5% Employee, 5% Employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Free access to Benefit Hub

Qualifications

• Experience or knowledge of accommodation legislation is desirable.
• Experience or knowledge of the Criminal Justice System is advantageous.

Responsibilities

• Manage a caseload of participants, producing personalized accommodation plans.
• Carry out initial assessments, considering risk, situation, and need.
• Maintain contact with participants, identifying emerging risks and concerns.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Job description

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Remote Accommodation Support Officer - (North West)

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You'll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you'll complete initial assessments to understand their specific needs and create tailored accommodation plans to meet these needs through an agreed number of interventions. This includes ensuring participants are aware of decisions affecting them and informing them of their rights within the process.

We pride ourselves on delivering person-focused services. You may possess transferable skills, but we understand that not everyone can tick every box. As long as you're engaging and comfortable working with a diverse range of people from various backgrounds, we can provide on-site training and support to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with participants and external stakeholders. We're looking for an excellent role model who can encourage positive changes in attitudes and behavior.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) with great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with retail discounts, cycle to work scheme, and voluntary benefits

Interested? Upload your CV via the easy application route below! For further information, contact our Internal Recruitment Team at 01702 595200.

Communities and Education Division is part of an employee-owned organization, emphasizing community and internal employee engagement. We prioritize people at the core of our services and decisions.

What it means to be employee-owned.

What our people say.

Location: Remote working covering all non-mandated prisons outside the North West region

Hours: Full time, 37 hours per week (Mon-Fri)

Contract: Permanent

Closing Date: 27 May 2025

Interviews will be held the week commencing 20th May.

Key Responsibilities

• Manage a caseload of participants, producing personalized accommodation plans
• Carry out initial assessments, considering risk, situation, and need
• Record progress and outcomes accurately using case management systems
• Maintain contact with participants, identifying emerging risks and concerns
• Follow the link for the full job description: Accommodation Support Officer
• Experience or knowledge of accommodation legislation is desirable
• Possess highly effective interpersonal and communication skills, both verbal and written
• Establish and maintain effective working relationships
• Experience or knowledge of the Criminal Justice System is advantageous
• Good organizational skills and ability to meet deadlines

Additional Information

Communities and Education Division is part of Seetec's Justice and Social Care sector, delivering tailored support across various contracts including CFO Activity Hubs, Accommodation, Personal Wellbeing, and Approved Premises. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges.

We aim to leverage our collective knowledge and skills to deliver services that help individuals overcome barriers, desist from offending, reintegrate into their communities, and address employment barriers.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults. All staff must share this commitment, including adherence to the Prevent Duty and promoting modern British values.

A DBS check will be required. Seetec supports the recruitment of ex-offenders and is an equal opportunities employer, encouraging applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.