Service Administration Support Officer

NHS; Llanelli; On-site; GBP 24,000 - 27,000; Full time

Job summary

The Emergency Medical Retrieval and Transfer Service Cymru is seeking an enthusiastic individual for an administrative support role. This position offers a dynamic work environment, supporting critical care operations and providing a variety of tasks beyond traditional administrative duties.

Qualifications

• Experience in administrative roles with a focus on operational support.
• Proficiency in managing requisitions and procurement processes.
• Desirable Welsh language skills.

Responsibilities

• Provide comprehensive administrative support to enable service-level operations.
• Manage requisitions and purchasing using procurement systems.
• Support budget monitoring, including invoicing and recharge processes.

Skills

Administrative support

Budget monitoring

Procurement systems

Welsh language skills

Job description

Job summary

The Emergency Medical Retrieval and Transfer Service Cymru (EMRTS Cymru) is Wales's innovative aeromedical prehospital Critical Care and Transfer service.

EMRTS is consultant-led and aims to be the best prehospital and transfer service worldwide.

The service operates mainly on the Wales Air Ambulance Charity's fleet of helicopters and can also use rapid response vehicles for operational and weather resilience.

In addition to EMRTS, the role supports the Adult Critical Care Transfer Service (ACCTS), a predominantly road-based service with dedicated staff, vehicles, and equipment from Cardiff and Bangor bases.

We seek an enthusiastic individual to join our administration and operational support team. The ideal candidate will support the service's operations through various tasks and provide administrative support to the teams. If you're looking for a role different from typical administrative posts, we want to hear from you.

Main duties of the job

1. Provide comprehensive administrative support to enable service-level operations.
2. Manage requisitions and purchasing using procurement systems, following the Health Board's finance policies.
3. Support budget monitoring, including invoicing and recharge processes.
4. Coordinate meetings, events, and conferences, preparing agendas and minutes.
5. Support operational management of the service fleet of RRVS and ambulances.
6. Assist Clinical Leads to ensure effective service delivery.
7. Welsh language skills are desirable; applications from English and Welsh speakers are equally welcome.

About us

We value our staff as our greatest asset and aim for your happiness and confidence in starting your career here in Swansea Bay University Health Board.

As one of the UK's largest healthcare groups, we offer extensive training and development opportunities in an innovative organization.

Whether you're a nurse, doctor, health scientist, therapist, or support staff, we have opportunities for you.

We also offer apprenticeships, placements, and volunteering roles.

We are committed to inclusivity and welcome applications regardless of sex, religion, race, age, sexual orientation, gender identity, pregnancy, maternity leave, marital status, or disability.

Our values—Caring For Each Other, Working Together, and Always Improving—are at the core of our commitment to equality.

If you seek excellent career and training prospects while living near some of Europe's most beautiful scenery and a vibrant city, look no further.

Details

Date posted: 12 May 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,433 to £26,060 per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 130-AC064-0525

Job location: Emergency Medical Retrieval and Transfer Service HQ, Ty Elusen, Fford Angel, Llanelli, SA14 8LQ

Job description

Full detailed Job Description attached.

Informal queries are welcome. Please contact us to learn more about working in this dynamic environment. This role offers variety and a departure from traditional administrative tasks. If you're looking for a role where no two days are the same, this could be for you!