Dynamic Service Scheduler & Coordinator

Ad Warrior Ltd; Spalding; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

Ad Warrior Ltd in Pinchbeck is seeking a motivated Service Coordinator to join a busy office team. You will manage incoming calls and emails, schedule engineers and service appointments, and prepare job sheets while keeping CRM data up to date.

The role offers a standard Monday to Friday 8:30am–5:00pm, office-based position with opportunities to contribute to efficient service operations and customer satisfaction.

Qualifikationen

• Experience in administrative, scheduling, customer service or coordination roles.
• Handling telephone and email enquiries professionally.
• Experience working in a fast-paced office environment.
• Proficient with Microsoft Word and Excel; familiarity with CRM systems.

Aufgaben

• Manage incoming customer calls and emails.
• Schedule engineers and service appointments.
• Prepare job sheets and update CRM systems.
• Coordinate with customers, suppliers and internal teams.
• Maintain accurate service and customer records.
• Support day-to-day running of service operations.

Kenntnisse

Excellent communication

Organisational skills

Multitasking

Telephone skills

Customer service

Independent worker

Team collaboration

CRM knowledge

Tools

Microsoft Word

Microsoft Excel

Clik CRM

Jobbeschreibung

Ad Warrior Ltd in Pinchbeck is seeking a motivated Service Coordinator to join a busy office team. You will manage incoming calls and emails, schedule engineers and service appointments, and prepare job sheets while keeping CRM data up to date.

The role offers a standard Monday to Friday 8:30am–5:00pm, office-based position with opportunities to contribute to efficient service operations and customer satisfaction.