Dynamic Service Advisor – OTE £40-45k, Car Dealership

ACS Automotive Recruitment; Sidcup; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Salary £31k-£32k

OTE £40k-£45k

Manufacturer training

Professional team environment

Job summary

ACS Automotive Recruitment is seeking a customer-focused Service Advisor for a busy franchised main dealership in Sidcup, Kent. The role involves greeting customers, booking vehicles into the workshop, handling technical queries, and liaising between the workshop and service management to ensure smooth progress.

Basic salary £31,000–£32,000 with OTE £40,000–£45,000, working Mon-Fri 8am–6pm and 1 in 3 Saturdays 8am–1pm.

Qualifications

• Minimum 1 year's experience as a Service Advisor within a main dealership.
• Strong technical understanding of vehicles and service processes.
• Excellent communication and customer relationship skills.
• Professional, well-presented, and highly organised.
• Ability to work well under pressure and meet deadlines.
• Committed to delivering a first-class dealership experience.

Responsibilities

• Greet and advise customers on all service and repair requirements.
• Handle technical queries professionally and efficiently.
• Book vehicles into the workshop and manage job progress updates.
• Liaise between the workshop, customers, and service management.
• Cross-sell additional work, repairs, and parts where appropriate.
• Accurately raise invoices and ensure smooth handover upon completion.

Skills

Customer service

Communication

Organisation

Time management

Job description

ACS Automotive Recruitment is seeking a customer-focused Service Advisor for a busy franchised main dealership in Sidcup, Kent. The role involves greeting customers, booking vehicles into the workshop, handling technical queries, and liaising between the workshop and service management to ensure smooth progress.

Basic salary £31,000–£32,000 with OTE £40,000–£45,000, working Mon-Fri 8am–6pm and 1 in 3 Saturdays 8am–1pm.