Elite Service Advisor | Car Dealership – Guildford

ACS Automotive; Guildford; Presencial; GBP 31.000 - 35.000; Jornada completa

Descripción de la vacante

ACS Automotive in Guildford is seeking an experienced Service Advisor to join a franchised main dealer group. The role offers £31k-£35k basic with £36k-£40k OTE and a Monday–Friday timetable with one in three Saturdays.

You will advise on technical queries, book vehicles, inform customers of progress and help drive additional repairs and parts sales, while delivering professional customer service in a busy service department.

Formación

• 2+ years experience in a busy dealership as a Service Advisor
• Excellent communication and interpersonal skills
• Ability to build rapport and maintain customer loyalty

Responsabilidades

• Advise on technical queries or issues
• Deal with customers professionally and promptly
• Book vehicles for work and inform customers of progress
• Cross-sell repairs and parts
• Finalize invoices on completion

Conocimientos

Customer service

Communication

Interpersonal skills

Organisation

Descripción del empleo

ACS Automotive in Guildford is seeking an experienced Service Advisor to join a franchised main dealer group. The role offers £31k-£35k basic with £36k-£40k OTE and a Monday–Friday timetable with one in three Saturdays.

You will advise on technical queries, book vehicles, inform customers of progress and help drive additional repairs and parts sales, while delivering professional customer service in a busy service department.