Service Advisor - High-Impact Car Care | OTE £40k+

ACS Automotive Recruitment

Swanley

On-site

GBP 31,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Manufacturer training
Career development
Supportive team

Job summary

ACS Automotive Recruitment is recruiting for a Service Advisor at a leading franchised main dealership in Swanley, Kent. You will greet customers, advise on service and repairs, book workshops, and liaise with technicians to ensure smooth operations.

The ideal candidate has 1+ years in a main dealership, strong vehicle knowledge, and excellent communication. The role is Mon-Fri 8am-6pm with 1 in 3 Saturdays, offering £31k-£32k base and OTE £40k-£45k.

Qualifications

  • Minimum 1 year experience as a Service Advisor within a main dealership.
  • Strong technical understanding of vehicles and service processes.
  • Excellent communication and customer relationship skills.
  • Professional, well-presented, and highly organised.
  • Ability to work well under pressure and meet deadlines.
  • Committed to delivering a first-class dealership experience.

Responsibilities

  • Greet and advise customers on all service and repair requirements.
  • Handle technical queries professionally and efficiently.
  • Book vehicles into the workshop and manage job progress updates.
  • Liaise between the workshop, customers, and service management.
  • Cross-sell additional work, repairs, and parts where appropriate.
  • Accurately raise invoices and ensure smooth handover upon completion.

Skills

Customer service
Communication
Technical knowledge
Organised
Attention to detail

Job description

ACS Automotive Recruitment is recruiting for a Service Advisor at a leading franchised main dealership in Swanley, Kent. You will greet customers, advise on service and repairs, book workshops, and liaise with technicians to ensure smooth operations.

The ideal candidate has 1+ years in a main dealership, strong vehicle knowledge, and excellent communication. The role is Mon-Fri 8am-6pm with 1 in 3 Saturdays, offering £31k-£32k base and OTE £40k-£45k.

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