Dynamic Customer Hire & Sales Coordinator

GAP Group; Northampton; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Profit share

Loyalty holidays

Staff social fund

Learning & Development

Cycle to Work Scheme

Health & Wellness

Job summary

GAP Group in Northampton is seeking a Customer Hire and Sales Coordinator based on the hire desk in our customer office. You will ensure efficient, effective business between our Major Account customer and GAP Group, handling customer queries and liaising with GAP Group depots.

This fast-paced role involves managing invoices and credit queries, collating weekly KPI data, and producing performance reports. You will identify opportunities for sales growth while building strong internal and

Qualifications

• Significant experience in a customer service role, ideally in construction/hire
• Ability to work in a fast-paced environment while building relationships with internal and external stakeholders
• Excellent administration skills with MS Office and strong attention to detail
• Driving licence is preferred but not essential

Responsibilities

• Manage customer queries and liaise with GAP Group depots to meet customer requirements
• Identify opportunities for sales growth and support the hire/sales process
• Handle invoices and credit queries, collate KPI data, and produce performance reports when required

Skills

Customer service

Relationship building

Attention to detail

MS Office

Tools

MS Office

Job description

GAP Group in Northampton is seeking a Customer Hire and Sales Coordinator based on the hire desk in our customer office. You will ensure efficient, effective business between our Major Account customer and GAP Group, handling customer queries and liaising with GAP Group depots.

This fast-paced role involves managing invoices and credit queries, collating weekly KPI data, and producing performance reports. You will identify opportunities for sales growth while building strong internal and