Hire & Sales Coordinator: Fast-Paced Customer Logistics

GAP Group Limited; Telford; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Career progression

Training and development

Generous holidays

Life Assurance & Health & Wellness

Job summary

GAP is seeking a Hire & Sales Coordinator for our Plant & Tool division in the UK. You will be the first point of contact, manage hire requests, coordinate logistics, and resolve queries in a busy depot environment.

Join GAP, a leading equipment hire provider with nationwide locations, offering career progression, training from day one, and supportive team culture across construction, infrastructure, events, and more.

Qualifications

• Proven experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge.
• Strong communication and organisational skills with attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can work independently and use initiative.
• Experience in the plant & tool hire industry is a bonus, but willingness to learn is required.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism and efficiency.

Skills

Hire desk experience

Customer service

Communication

IT skills (Outlook)

Team player / initiative

Willingness to learn

Tools

Outlook

Excel

Job description

GAP is seeking a Hire & Sales Coordinator for our Plant & Tool division in the UK. You will be the first point of contact, manage hire requests, coordinate logistics, and resolve queries in a busy depot environment.

Join GAP, a leading equipment hire provider with nationwide locations, offering career progression, training from day one, and supportive team culture across construction, infrastructure, events, and more.