Client-Focused Hire & Sales Coordinator

GAP Group; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career progression

Generous holidays

Life Assurance

Health & Wellness Support

Job summary

GAP Group is seeking a Hire & Sales Coordinator to join our Plant & Tool division in the UK. You will be the first point of contact for customers, processing hire requests, coordinating logistics, and driving sales.

Based in a fast-paced depot, you will build strong relationships with customers, suppliers, and drivers. The role uses Outlook and Excel, with real opportunities for progression and team support.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge.
• Strong communication and organisational skills; attention to detail.
• Confident IT skills (Outlook and Excel).

Responsibilities

• Manage incoming and outgoing hires per day across a wide range of plant and tool equipment.
• Process hire desk administration and handle customer and supplier queries with speed and accuracy.
• Ensure stock levels meet demand and identify opportunities to maximise sales.
• Coordinate with drivers and fitters to ensure timely deliveries and collections.
• Resolve customer complaints and supplier issues with professionalism and efficiency.

Skills

Customer service

Sales mindset

Communication

Organisational skills

Initiative / independent

Team player

Problem solving

Tools

Outlook

Excel

Job description

GAP Group is seeking a Hire & Sales Coordinator to join our Plant & Tool division in the UK. You will be the first point of contact for customers, processing hire requests, coordinating logistics, and driving sales.

Based in a fast-paced depot, you will build strong relationships with customers, suppliers, and drivers. The role uses Outlook and Excel, with real opportunities for progression and team support.