Customer-First Hire & Sales Coordinator | Fast-Paced Growth

GAP Group Ltd.; East Midlands; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Generous holidays

Life Assurance

Health & Wellness Support

Job summary

GAP Group Ltd. is seeking a Hire & Sales Coordinator for our fast-paced Non-Mechanical division.

You'll be the first point of contact for customers, handling hire requests, coordinating logistics and resolving queries to keep operations running smoothly. In this customer‑driven role, you’ll convert opportunities into sales, manage stock levels, work with drivers and fitters, and deliver exceptional service in a busy depot environment.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service with a commercial edge and ability to grow sales.
• Strong communication and organisational skills with attention to detail.
• Confident IT skills including Outlook and Excel.
• Able to work in a team and also use initiative.
• Experience in the plant & tool hire industry is a bonus.

Responsibilities

• Manage incoming and outgoing hires across Non-Mechanical equipment.
• Process hire desk administration and handle queries with speed and accuracy.
• Ensure stock levels meet demand and identify sales opportunities.
• Coordinate with drivers and fitters for timely deliveries and collections.
• Resolve customer and supplier issues professionally.

Skills

Customer service

Communication

Organisational skills

Initiative

Sales drive

Team player

Tools

Outlook

Excel

Job description

GAP Group Ltd. is seeking a Hire & Sales Coordinator for our fast-paced Non-Mechanical division.

You'll be the first point of contact for customers, handling hire requests, coordinating logistics and resolving queries to keep operations running smoothly. In this customer‑driven role, you’ll convert opportunities into sales, manage stock levels, work with drivers and fitters, and deliver exceptional service in a busy depot environment.