Duty Worker Recovery Navigator

Waythrough; North East; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading mental health charity in the UK is seeking a Duty Recovery Navigator to support individuals on their recovery journey. You will build strong relationships, conduct assessments, and provide personalized coaching. The ideal candidate will have relevant qualifications such as addiction studies or counselling, and be proficient in Microsoft Office. A competitive salary is offered alongside generous benefits including annual leave and a pension scheme.

Benefits

27 days annual leave

Pension scheme with employer contribution

Life assurance

Enhanced sick pay and family-friendly pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Recognition and awards

500 Recommend a Friend bonus

Cycle to Work scheme

Qualifications

• Relevant professional qualification e.g. addiction studies, counselling, social work or therapeutic qualification.
• Proficient in Microsoft Office programmes.
• Understanding of brief interventions, MI, PSIs, CBT and ITEP.

Responsibilities

• Build strong supportive relationships with individuals in recovery offering encouragement and motivation.
• Conduct assessments to identify needs and create personalised recovery plans.
• Provide one-on-one coaching using evidence-based practices.
• Collaborate with community resources to ensure comprehensive support.

Skills

Addiction studies

Counselling

Social work

Therapeutic qualification

Microsoft Office programmes

Job description

Duty Recovery Navigator - Northumberland Recovery Partnership

Location: 3 Sextant House Blyth NE24 2BA

Working Hours: Monday to Thursday 9am-5pm and Friday 9am-4:30pm

Contract Type: Permanent

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities and make a lasting impact every day.

About the Role

• Build strong supportive relationships with individuals in recovery offering encouragement and motivation throughout their journey.
• Conduct assessments to identify individual needs and create personalised recovery plans.
• Provide one‑on‑one coaching sessions utilising evidence‑based practices to facilitate the recovery process.
• Collaborate with other professionals and community resources to ensure a comprehensive support network for clients.
• Assist clients in accessing relevant services including counselling, vocational training and educational programmes.
• Monitor and track progress, adjusting recovery plans as needed to address evolving needs.

As a Duty Recovery Coordinator at Northumberland Recovery Partnership you will play a vital role in supporting and guiding individuals through their recovery journey.

What You’ll Do

• Facilitate service‑user access to treatment and community resources to increase recovery and social capital supporting service‑users and their families within their local community.
• Lead effective case management for allocated service‑users including ongoing processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.

To Succeed in This Role You’ll Need

• Relevant professional qualification e.g. addiction studies, counselling, social work or therapeutic qualification.
• Proficient in Microsoft Office programmes.
• Understanding of and ability to implement interventions including brief interventions, MI, PSIs, CBT and ITEP.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together we’ve created one of the largest mental health and social support charities in England.

Every year we support around 125,000 people through nearly 200 services and it’s all made possible by our 3,500 brilliant staff and volunteers.

We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded Humankind or appear on our partner’s job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.

What We Offer

• 27 days annual leave rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution matched up to 6.5%
• Life assurance (3 annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long‑service awards via our Way to Go and Aspirations portals
• 500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email .

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click “Apply via Company Website” to view the full job description and submit your application.

Salary: Monthly salary 25,110 – 32,090.

Key Skills: CCTV, Federal Agencies, Clearance, Facility, Incident Reports, Hazardous Materials, Public Safety, Law Enforcement, Professional Development, Access Control, General Public, Procedures, DoD, Powerpoint.

Employment Type: Full‑Time

Experience: years

Vacancy: 1