Duty Manager - York, North Yorkshire

JD Gyms; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness brand in York and North Yorkshire is seeking a Duty Manager to engage with members and lead from the gym floor. This role offers autonomy and the opportunity to shape the club's atmosphere. The ideal candidate has strong people skills, is confident in leading a team, and possesses a Level 2 Gym Instructor qualification or is working towards it. Benefits include competitive salary, free gym membership, and career development opportunities.

Benefits

Competitive salary

Free JD Gyms membership

JD Group staff discounts

Company pension scheme

Wellbeing support & employee discount programme

Staff training and career development opportunities

Qualifications

• Experience in customer-facing roles in fitness, leisure, or hospitality.
• Ability to lead a team under pressure.
• Ambition to advance into senior roles.

Responsibilities

• Lead the team on shift and delegate tasks.
• Deliver exceptional service and foster community.
• Carry out health & safety checks and cleanliness audits.
• Support membership sales and local marketing.

Skills

Strong people skills

Leadership confidence

Organisational skills

Customer service orientation

Education

Level 2 Gym Instructor qualification

Job description

Overview

As a Duty Manager, you won't be stuck in the office, you'll be leading from the gym floor, engaging with members, and helping shape the club's atmosphere. You'll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand. Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!, Experience in a customer-facing role (fitness, leisure, or hospitality preferred).

Responsibilities

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

Qualifications

• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Ambition to grow into senior roles like Assistant General Manager.

Benefits

• Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities