Duty Manager: Lead Guest Experience & Operations

Premier Inn; Pickering; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for its Pickering location. In this role, you will manage a dedicated team, ensuring a welcoming and safe environment for guests. You should have prior experience in leadership, preferably in retail, and possess excellent communication and organizational skills. The position offers a permanent contract with a pay rate of up to £13.36 per hour for 40 hours per week. Attractive benefits include discounts and a clear career progression path.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or leadership roles.
• Ability to inspire and manage a team.
• Understanding of health & safety standards.

Responsibilities

• Manage a high-performing team at the hotel.
• Ensure smooth running of operations.
• Deliver exceptional guest experiences.

Skills

Leadership skills

Excellent communication

Organizational skills

Customer experience delivery

Job description

A leading hotel chain is seeking a Duty Manager for its Pickering location. In this role, you will manage a dedicated team, ensuring a welcoming and safe environment for guests. You should have prior experience in leadership, preferably in retail, and possess excellent communication and organizational skills. The position offers a permanent contract with a pay rate of up to £13.36 per hour for 40 hours per week. Attractive benefits include discounts and a clear career progression path.