Duty Manager — Lead Guest Experience at a London Hotel

Premier Inn; Eltham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known hotel chain in Eltham is seeking a Duty Manager to lead a team in delivering exceptional guest experiences. The ideal candidate will have leadership experience, preferably in retail, and strong communication and organisational skills. This permanent role offers 24 hours of work per week at a pay rate of up to £13.86 per hour, along with various employee benefits including training, discounts, and a pension scheme.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or previous leadership roles.
• Skills to inspire and lead a team effectively.
• Ability to deliver outstanding customer experiences.

Responsibilities

• Manage a team to ensure smooth hotel operations.
• Implement health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership experience

Communication skills

Organisational skills

Customer service

Job description

A well-known hotel chain in Eltham is seeking a Duty Manager to lead a team in delivering exceptional guest experiences. The ideal candidate will have leadership experience, preferably in retail, and strong communication and organisational skills. This permanent role offers 24 hours of work per week at a pay rate of up to £13.86 per hour, along with various employee benefits including training, discounts, and a pension scheme.