Duty Manager: Lead a Guest-First Hotel Team

Premier Inn; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Newcastle is seeking a Duty Manager to lead a dedicated team and ensure an exceptional hotel experience for guests. This role involves managing operations, upholding health and safety standards, and delivering outstanding customer service. Ideal candidates will have experience in leadership and the ability to inspire others. Competitive pay rate and guaranteed hours provided, along with career development opportunities and employee discounts.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Employee discounts

Qualifications

• Experience in retail or leadership roles.
• Ability to deliver outstanding customer experience.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of hotel operations.
• Uphold health & safety standards.

Skills

Leadership

Excellent communication

Organisational skills

Customer experience

Job description

A leading hotel chain in Newcastle is seeking a Duty Manager to lead a dedicated team and ensure an exceptional hotel experience for guests. This role involves managing operations, upholding health and safety standards, and delivering outstanding customer service. Ideal candidates will have experience in leadership and the ability to inspire others. Competitive pay rate and guaranteed hours provided, along with career development opportunities and employee discounts.