Duty Manager (Dry Side)

Haringey Jobs London; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local authority in the UK seeks a Duty Manager for their leisure centre, responsible for shift operations, managing Recreation Assistants, and maintaining cleanliness. The ideal candidate will hold a Level 2 Fitness qualification and a First Aid certificate, with strong customer service and teamwork skills. This role promotes active lifestyles while ensuring a safe environment for the community. Applicants will enjoy benefits such as 31 days of leave and support for professional development.

Benefits

31 days of leave + bank holidays

Local government pension scheme

Health and wellbeing support

Qualifications

• Understanding of maintaining a safe and clean leisure centre environment.
• Ability to handle customer interactions professionally.
• Hard-working and committed to delivering high-quality service.

Responsibilities

• Manage centre operations on a shift basis.
• Ensure cleanliness of changing rooms and other areas.
• Conduct daily safety checks and log health and safety issues.

Skills

Motivation

Customer service

Teamwork

Education

Level 2 Fitness qualification

First Aid at work

Job description

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

The London Borough of Haringey, a values-driven local authority, has recently taken direct management of its leisure centres. Our mission is to encourage people to lead more active lifestyles, with a particular focus on engaging those who may be less active. As a member of our team, you’ll play a key role in promoting this goal by helping customers try new activities and guiding them in using our facilities.

In this role as a Duty Manager, you’ll assume responsibility for centre operations on a shift rota basis, ensuring the efficient and effective operation including reception cover, management of Recreations Assistants, key holding and opening and closing of the leisure centre. Monthly training will keep your skills sharp and your fitness level high, allowing you to perform efficiently. You’ll also assist in maintaining the cleanliness of changing rooms, showers, health suites, and other areas, contributing to a high-quality environment. Additionally, your duties will involve setting up equipment in spaces such as sports halls, as well as preparing venues for social events and reporting any maintenance issues to help keep our facilities running smoothly. You will also carry out relevant and required daily safety checks, logging and escalating all health and safety issues where necessary.

About the team

As a member of the leisure team, you’ll play a key role in increasing activity levels within Haringey’s diverse community. You will schedule and monitor cleaning tasks to be undertaken by Recreation Assistants in accordance with the centre cleaning schedule and monitor cleaning standards by other council services reporting any failure to achieve high cleaning standards . Together, the team will develop new programmes and facilities, collaborating with local stakeholders such as sports clubs, community groups, governing bodies, and professional organisations. This collaborative approach aims to achieve nationally recognised leisure industry awards for exceptional service quality, reinforcing our commitment to excellence in community health and wellbeing.

About you

We are looking for motivated individuals eager to build a career in the leisure industry. To be considered for this role, candidates must hold a valid First Aid at work and level 2 Fitness qualifications. The successful candidate will have a thorough understanding of all guidelines related to maintaining a safe and clean leisure centre environment, and will be confident in handling customer interactions with professionalism and care. This is a fantastic opportunity for those with a keen interest in physical activity and public safety. We also offer the opportunity for further training for leisure industry qualifications. If you’re hard-working, committed to delivering high-quality service, inclusive in your approach, and thrive in a team environment, we’d love to welcome you to our team.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note:we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact [e-mail]