Duty Manager - Club Experience & Operations

The Club Company; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premium collection of golf clubs in the UK is seeking a proactive Duty Manager. This role involves overseeing daily operations, managing staff, and ensuring outstanding service quality. The ideal candidate will have strong communication skills and a diploma in hospitality or business. The company offers comprehensive benefits including complimentary access to fitness facilities, additional holidays for long tenure, and discounts on meals and spa treatments. Join a dynamic team where diversity and inclusion are fundamental.

Benefits

Complimentary access to health club

Bonus holiday days

Wedding Day off

Birthday Day off

Paid Volunteer Day

70% off meals while on duty

25% off retail

Discounted membership for family

Employee Assistance Programme

Personal development programs

Cycle to Work scheme

Free parking

Uniform provided

Qualifications

• Diploma in hospitality or business desirable.
• Ability to exemplify exceptional service standards and exceed guest expectations.
• Strong communication skills.

Responsibilities

• Oversee daily operations of the Club during your shift.
• Ensure a safe working environment and address member enquiries.
• Supervise team and ensure safety and cleanliness.

Skills

Exceptional service standards

Strong communication skills

Organizational skills

Education

Diploma in hospitality or business

Job description

A premium collection of golf clubs in the UK is seeking a proactive Duty Manager. This role involves overseeing daily operations, managing staff, and ensuring outstanding service quality. The ideal candidate will have strong communication skills and a diploma in hospitality or business. The company offers comprehensive benefits including complimentary access to fitness facilities, additional holidays for long tenure, and discounts on meals and spa treatments. Join a dynamic team where diversity and inclusion are fundamental.