Duty Manager

Whitbread Plc; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality firm is seeking a Duty Manager for the Premier Inn in Swindon Town Centre. You will lead a team to ensure exceptional service, manage hotel operations, and maintain health and safety standards. Strong leadership, communication, and customer service skills are essential in this role. This permanent position offers up to £13.36 per hour for 24 hours a week. Join us in a welcoming and inclusive environment.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension and save-as-you-earn scheme

Discounts on various services and products

Qualifications

• Experience in retail or similar roles is essential.
• Proven leadership experience is required.
• Ability to deliver outstanding customer experiences.

Responsibilities

• Manage a team to ensure smooth hotel operations.
• Maintain health and safety standards.
• Create an exceptional guest experience.

Skills

Leadership skills

Customer service

Communication skills

Organizational skills

Job description

Hotel Duty Manager

Contract type: Permanent

Category: Operations - Hotel

Location: Swindon

We're currently recruiting in our Premier Inn Swindon Town Centre. Working 24 hours per week, paying up to £13.36 per hour.

Duty Manager - Swindon Town Centre Premier Inn

Come and be a Duty Manager at Premier Inn in Swindon Town Centre.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start - with all leadership experience relevant.

RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent Contract

HOURS: 24 hours a week

LOCATION: Premier Inn Swindon Town Centre
43-44 Regent Street, Swindon, SN1 1JS

Why you'll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you'll do:

Join our team at Swindon Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 125042-4492

Advertised: 27 Nov 2025