Duty Manager

Toby Carvery; Ormskirk; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular dining establishment in Ormskirk is seeking a Duty Manager to assist the General Manager and lead the team. You will oversee daily operations, ensuring excellent guest experiences and supporting team development. This role offers flexible shifts and great benefits, including discounts and paid holiday. Ideal candidates will have a strong management background and a passion for customer service.

Benefits

Flexible shifts

33% discount across brands

Financial toolkit (Wagestream)

Gym membership discounts

25 days paid holiday

Pension plan

Free employee helpline

Qualifications

• Experience in a managerial role is essential.
• Ability to train and inspire a team.

Responsibilities

• Assist the General Manager in daily business operations.
• Ensure guests receive exceptional service and care.
• Meet and strive towards business targets.

Skills

Management experience

Team training and development

Customer service orientation

Job description

As Duty Manager at Toby Carvery – Ormskirk, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

Responsibilities

• Use your management experience to be an assistant to the General Manager in the day‑to‑day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

About Disability Confident

Disability Confident is an employer that generally offers an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations, such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Benefits

• Flexible shifts – to fit around the other important things in life.
• A massive 33% discount across all our brands: whether it’s a date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team socials – work hard, play hard!
• On top of this, we offer a pension, 25 days paid holiday, high‑street shopping discounts, and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.