Duty Manager

Nuffield Health Group; Newbury; On-site; GBP 26,000 - 31,000; Part time

Job summary

Nuffield Health Newbury is seeking a Duty Manager for our Fitness & Wellbeing Club on a part-time contract (£28,620.80 pro rata + sales commission). The role is 24 hours per week and focuses on delivering excellent member service and a smooth running of the club.

You will need sales experience, strong communication, and a willingness to lead by example while supporting colleagues. A willingness to train as Lifeguard and cover breaks is required.

Qualifications

• Experience in sales within a service environment.
• Excellent communication skills and a collaborative approach.
• Customer-focused with a can-do attitude.

Responsibilities

• Be responsible for the smooth running of our club; including opening and closing the club when on shift.
• Prioritize member satisfaction, engage with our members and build relationships.
• Lead by example, support and guide colleagues while upholding quality standards.
• Conduct tours for prospective members, highlighting Nuffield Health benefits.
• Oversee health and safety protocols and address issues swiftly.
• Help achieve sales targets.
• Be able to swim to a high standard and undergo on-site lifeguard training.

Skills

Sales experience

Communication skills

Customer service mindset

Job description

Duty Manager – Fitness and Wellbeing Club

Newbury FWC | Fitness & Wellbeing Club | Permanent contract | Part time

Up to £28,620.80 pro rata depending on experience plus sales commission

24 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

It starts with you.