Duty Manager

Nuffield Health; Newbury; On-site; GBP 26,000 - 31,000; Part time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health Newbury Fitness and Wellbeing Club is seeking a Duty Manager for a part-time role (24 hours per week). The role focuses on ensuring smooth club operations, member satisfaction, and accountability for opening and closing on shift.

You will lead by example, guide staff, conduct tours for prospective members, oversee health and safety, and contribute to achieving sales targets. Willingness to train at site to cover Lifeguard breaks is required.

Qualifications

• Experience in sales and customer service within a gym/club environment.
• Strong communication and interpersonal skills.
• Ability to engage and build relationships with members.

Responsibilities

• Be responsible for the smooth running of the club; opening and closing on shift.
• Prioritize Member Satisfaction and engage with our members, fostering happiness and strong relationships.
• Lead by example, support and guide colleagues while upholding high quality standards.
• Conduct tours for prospective members highlighting benefits of Nuffield Health.
• Oversee health and safety protocols and address issues swiftly and effectively.
• Help achieve sales targets.
• Cover Lifeguard breaks and be willing to train on-site.

Skills

Sales experience

Customer service

Communication skills

Job description

Duty Manager – Fitness and Wellbeing Club Newbury FWC

Permanent contract, part time 24 hours per week. Up to £28,620.80 pro rata depending on experience plus sales commission.

Key Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Benefits

• free gym membership
• health assessments
• retail discounts
• pension options

About Nuffield Health

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today.

We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.