Duty Manager

Premier Inn; Harrogate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager at their Harrogate South location. You will lead a dedicated team, ensuring exceptional guest experiences and upholding health & safety standards. The ideal candidate has proven leadership experience, especially in retail, and excellent communication skills. This permanent role offers guaranteed hours, training, and various employee benefits including discounts and a pension scheme.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread restaurants

Company pension scheme

Discounts on travel and shopping

Qualifications

• Proven leadership skills in a relevant environment.
• Experience delivering outstanding customer service.

Responsibilities

• Manage a high-performing team to ensure smooth hotel operations.
• Maintain health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership experience

Excellent communication

Organisational skills

Experience in retail

Job description

Overview

Duty Manager - Harrogate South Premier Inn

Come and be a Duty Manager at Premier Inn in Harrogate South.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 16 hours a week across 2 days – evenings and weekends included, guaranteed hours to help you plan your week around!

LOCATION: Premier Inn Harrogate South
Hornbeam Park Avenue, Harrogate, HG2 8RA

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you\'ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\'s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Harrogate South Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.