Duty Manager

Prezzo Italian; Chelmsford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality firm in Chelmsford is seeking a Duty Manager who will bridge the gap between staff and management. The role involves keyholding, leading shifts, and ensuring exceptional guest experiences. Candidates should have hospitality experience, strong communication skills, and a passion for food. This part-time position offers structured training, competitive pay, and valuable perks such as free meals and team discounts.

Benefits

Free meals on shift

50% staff discount

25% friends & family discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Responsibilities

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Motivate and guide the team during busy periods.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model.

Skills

stock management

Employee Relations

Leadership skills

Data Collection

Management Experience

Microsoft Outlook

Warehouse Management

Business Management

Rota Management

Leadership Experience

Supervising Experience

Job description

Duty Manager Prezzo Italian
Put Your Heart into It
12.61 per hour (13.11 per hour when Manager on Shift) plus tronc/tips commission & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team At Prezzo Italian were looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job its your chance to develop leadership skills learn the business and lead shifts with confidence while delivering unforgettable guest experiences.

What Youll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.Assist with cashing up compliance paperwork and stock checks.
• Step into a leadership role during busy periods motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

What We're Looking For

• Experience in a hospitality team role (e.g. server bartender supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance cashing up and health & safety.
• Flexible reliable and eager to grow into leadership.
• Passion for food and hospitality.

Why Join Prezzo Italian

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay tronc/tips commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift 50% staff discount (25% friends & family) birthday day off wellbeing support and exclusive hospitality rewards.
• Be part of a team-first business where teamwork makes the magic.

Ready to join a team that thrives on pride pace and purpose and discover a place where your heart makes the magic Apply now and discover where you truly belong.

Required Experience:

Manager

Key Skills: stock management,Employee Relations,Leadership skills,Data Collection,Management Experience,Microsoft Outlook,Warehouse Management,Business Management,Rota Management,Leadership Experience,Supervising Experience,MRP

Employment Type: Part-Time

Experience: years

Vacancy: 1