Duty Manager

A.F. Blakemore & Son Ltd; Alsager; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Duty Manager for their Alsager SPAR store. In this role, you'll support store operations and ensure a high-performance team dedicated to exceptional customer service. We're looking for a dynamic leader with food retail experience and a passion for community engagement. The position offers flexible hours and a comprehensive benefits package, including training opportunities, supportive culture, and employee discounts. If you're results-driven and community-oriented, we want to hear from you.

Benefits

Holiday, Maternity and Paternity leave exceeding statutory entitlements

Cycle to work scheme

Outstanding Training & Development opportunities

Flexibility with working hours

12.5% Staff discount on fresh items

Wellbeing support with access to counseling and advice

Company Pension Scheme

Extra Holiday - Purchase Scheme

Long Service Awards

Responsibilities

• Supporting the Store Manager to ensure a safe, legal, and high performing store.
• Assisting the Store Manager to deliver all store operations, objectives, and KPI's.
• Managing, coaching, and supporting colleagues.
• Carrying out performance management/absence management as appropriate.
• Responsible for occasional opening/closing of the store.
• Carrying out cash reconciliations, voids and refunds.
• Leading the team to provide exceptional customer experience.
• Working with colleagues to engage with and support the local community.
• Adhering to all company policies and procedures.

Skills

Previous management or supervisor experience within a food retail or similar fast‑paced operation

Committed to achieving and sustaining exceptional customer service standards

Able to plan, organise and prioritise effectively

Ability to communicate and influence at all levels

Able to take appropriate action and make decisions

Committed to promoting collaborative working

Enthusiastic and flexible with a positive attitude

Committed to developing own skills and apply learning to improve own performance

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Duty Manager (SPAR) Alsager(18+)

£13.25 p/h

Various shifts, including mornings, evenings and weekends.

16 Hours p/w.

6am-2pm or 2pm-10pm. rota basis

Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Alsager SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.

Company Overview

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

Key Responsibilities

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
• Assisting the Store Manager to deliver all store operations, objectives and KPI's
• Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
• Carrying out performance management/absence management as appropriate
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
• Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Alsager
• Adhering to all company policies and procedures and processes

Duty Manager Skills Required

• Previous management or supervisor experience within a food retail or similar fast‑paced operation
• Committed to achieving and sustaining exceptional customer service standards
• Able to plan, organise and prioritise effectively
• Ability to communicate and influence at all levels
• Able to take appropriate action and make decisions
• Committed to promoting collaborative working
• Enthusiastic and flexible with a positive attitude
• Committed to developing own skills and apply learning to improve own performance

What's in it for you?

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Cycle to work scheme
• Develop your skills and capability in a highly supportive and multi‑diverse culture
• Outstanding Training & Development opportunities
• Gain hands‑on experience in a high volume, fast paced environment
• Enhanced Maternity & Paternity pay packages
• Flexible working hours opportunity
• Excellent additional benefits package including:
  • Early access to your pay through 'EarlyPay'
  • 24/7 access to your payslips via HR/Payroll portal
  • 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
  • Wellbeing support - access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
  • NEST pension scheme
  • Extra Holiday - Purchase Scheme
  • Long Service Awards

If you are a results‑driven and community‑oriented individual with a passion for retail, we invite you to apply for the position of SPAR Alsager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.

Inclusive environment

as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.