Drivers Mate

Berry Recruitment; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Drivers Mate in North East England to deliver and install electrical products. You will ensure exceptional customer service and manage deliveries under safety protocols. This role requires strong communication skills and the ability to adapt to customer needs. Join us for a fulfilling career in a dynamic environment.

Qualifications

• Passion for delivering excellent customer service.
• Strong verbal communication skills.
• Proactive approach to problem-solving.

Responsibilities

• Safely deliver, install, and demonstrate products in customers' properties.
• Engage and keep customers informed during the process.
• Adhere to health and safety policies.

Skills

Customer service

Verbal communication

Teamwork

Problem-solving

Job description

Are you ready to play a key role in delivering amazing technology experiences? Join Berry Recruitment as a Drivers Mate, supporting Customer Delivery and Installation Drivers in safely delivering, installing, and collecting a range of electrical products into customer's homes. As part of our team, you'll ensure exceptional service while representing the professionalism and dedication of Berry Recruitment.

Key Responsibilities

• Safely deliver, install, and demonstrate White Goods, Televisions, and Cookers in customer's properties.
• Engage with customers, keep them informed, and ensure their delivery and installation experience exceeds expectations.
• Maintain regular contact with your site throughout the day to adapt to changes and handle unplanned issues calmly and effectively.
• Use hand held devices accurately (Savvy) to complete visits and obtain customer signatures.
• Liaise with manufacturers if needed at the point of delivery.
• Handle and transport products safely and with care while managing the physical demands of the role.
• Regularly review and secure loads during the day using provided equipment (e.g., straps, sack barrows).
• Adhere to company health and safety policies and site-specific requirements to ensure the safety of customers and colleagues.
• Carry out the collection and delivery of tote boxes and products from retail stores.

What We're Looking For

• A passion for delivering excellent customer service.
• Strong verbal communication skills for interactions on the phone and in person.
• Flexibility and teamwork skills to collaborate with colleagues or work independently.
• A proactive approach to problem-solving with the ability to adapt quickly to customer and business needs.
• Awareness and application of manual handling and health & safety practices.
• A commitment to ongoing learning and maintaining up-to-date knowledge.
• Ability to meet the physical requirements of the role.

Shift Pattern

This role operates on a 5 days on, 3 days off shift pattern, with working hours from 6:45 AM to 6:45 PM.

Click apply or email with your CV.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.