Domestic Abuse Support Worker - Multi-Disciplinary Team

Essex County Council; Harlow; On-site; GBP 31,000 - 37,000; Full time

Job summary

A public sector organization in Harlow is seeking a Domestic Abuse Support Worker to deliver crisis intervention services. The ideal candidate will have an accredited qualification and significant experience in the field, working within a multi-disciplinary team to support victims of domestic abuse. This role involves liaising with various services to ensure safety and empowerment for clients, alongside maintaining thorough case records. The position offers a fixed-term contract with competitive pay and opportunities for professional development.

Benefits

Flexible working arrangements

Support for unpaid carers

Employee benefits

Qualifications

• Experience working with individuals affected by domestic abuse.
• Practical expertise in delivering evidence-based interventions.
• In-depth knowledge of safeguarding concerns and local policies.

Responsibilities

• Provide crisis intervention services for victims of domestic abuse.
• Work collaboratively within a multi-agency team.
• Maintain accurate and confidential case management records.

Skills

Understanding of domestic abuse dynamics

Risk assessment and safety planning

Effective communication

Teamwork skills

Education

Accredited degree or diploma-level qualification

Job description

Domestic Abuse Support Worker - Multi-Disciplinary Team

Fixed Term, Full Time

£31,931 to £36,423 per annum

Location: Harlow

Working Style: Community-based worker

Closing Date: 25th January 2026

Please note that this position is being offered as a Fixed Term Contract / Secondment with a planned duration of 24 months.

The Team

The Multi-Disciplinary Team (MDT) comprises of subject matter experts specialising in housing, domestic abuse, education, drug and alcohol support, youth work and mental health for adults and children.

MDT workers bring specialist knowledge and therapeutic insight. Their expertise is instrumental in re‑engaging families, restoring hope, and fostering sustainable change. This team's work is not only impactful – it's transformative.

The Role

Domestic Abuse Support Worker will focus on providing a proactive, short to medium term crisis intervention service through individual safety planning and personal support.

To work alongside Assessment & Intervention and Family Support & Protection Teams providing support to victims of Domestic Abuse. To undertake work with the victim to effect change and deliver a service to those at high risk by assisting them to access services to support and keep them and their children safe.

To work within a multi‑agency team which may include attendance at MARAC where appropriate, and link victims to community-based services in a timely way through building good relationships with partners and the voluntary sector.

Accountabilities

• Work within a multi‑agency setting to address the safety of victims and ensure that their safety plans are co‑ordinated, work as part of a multi‑disciplinary team to support the victim and remain an integral part of the team to formulate an assessment and be able to contribute to the multi‑disciplinary team assessment.
• Understand the multi‑agency partnership structures and work within these settings.
• Establish ongoing multi‑agency connections and relationships for the benefit of the victim and their family.
• Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.
• Providing advocacy, emotional and practical support and information to victims including legal options, housing, health and finance.
• Maintain timely, accurate and confidential case management records and contribute to the work of the team.
• Participate in regular case management reviews within the Multi‑Disciplinary Team and your line manager based on a review of risk and abuse which feeds back into action planning to further progress, signpost, or close cases, and provides feedback to your clients/agencies and informs future case management.
• Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims.
• Engage in supervision both individually and through group supervisions.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

Skills, Knowledge and Experience

• The successful candidate will desirably hold an accredited degree or diploma‑level professional qualification, complemented by significant experience working with individuals affected by domestic abuse.
• We require strong practical expertise to ensure the ability to deliver high‑quality, evidence‑based interventions that promote safety and positive outcomes.
• They will have a comprehensive understanding of the impact of domestic abuse on victims, and their children is essential.
• The role requires in‑depth knowledge of risk assessment, safety planning, and risk management to safeguard victims and their families effectively. This includes the ability to identify safeguarding concerns promptly and report them in line with local policies and procedures.
• The successful candidate will have significant experience in working with risk and providing clear, practical advice to victims and their families to help them move forward.
• A proven ability to maintain personal and professional boundaries is critical.
• Always ensuring ethical and safe practice.
• Flexibility and strong teamwork skills are also key, enabling effective collaboration within a multidisciplinary environment to achieve shared goals.
• This will involve working collaboratively with multi‑agency partners to manage risk effectively, safely share intelligence, and implement coordinated interventions.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Next Steps

Candidates shortlisted for interview will be invited to attend a face‑to‑face interview at one of our Essex County Council offices, with interviews expected to take place around the week commencing 5th February 2026.
If successful, the anticipated start date for this role will be from April 2026.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you have queries on this role or require anything further, please email [e-mail].