Domestic Abuse Practitioner

Victim Support; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A charity supporting crime victims is seeking a Domestic Abuse Practitioner to provide frontline service to victims of domestic abuse. The role involves conducting risk assessments and safety planning while working within a multi-agency framework. Candidates should demonstrate resilience and adaptability, alongside a focus on customer care. This position is full-time, offering flexible working options, 28 days of annual leave, and ongoing training opportunities to foster career development.

Benefits

Flexible working options

28 days annual leave plus Bank Holidays

Enhanced sick pay allowances

Employee assistance programme

Ongoing training and support

Qualifications

• Ability to identify and assess risks and needs of domestic abuse victims using an evidence-based risk identification checklist.

Responsibilities

• Provide high quality, frontline service to domestic violence victims.
• Work within multi-agency frameworks to ensure victims' safety.
• Collaborate with survivors and agencies to monitor care pathways.

Skills

Resilience

Adaptability

Customer service

Job description

We have an exciting opportunity for a Domestic Abuse Practitioner to join the New Era team to support victims of domestic abuse, working 37.5 hours a week. 9am – 5pm Monday to Friday, with occasional Saturday working if required (day off in lieu). This post is a fixed term role until the end of March 2027.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

• Providing pro‑active, high quality, frontline service to victims of domestic violence and abuse through on‑going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Working within a multi‑agency framework with a focus of keeping victims of domestic abuse safe.
• Working with survivors and other agencies to monitor the care pathway.

You will need:

• The ability to identify and assess the risks and needs of domestic abuse victims using an evidence‑based risk identification checklist.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.