Document Controller & Office Operations Specialist

Vortex Companies - Trenchless Infrastructure Solutions; Battle; On-site; GBP 22,000 - 30,000; Full time

Job summary

Mc Allister A Vortex Company, LLC is seeking a proactive Document Controller to join our expanding infrastructure team. You will streamline office operations, manage data entry, and support field engineers by coordinating schedules and handling inquiries with professionalism.

The role requires strong administration, familiarity with Microsoft Office and Xero, and excellent organisational skills to keep files, calendars, and communications well-ordered. This position is based in the UK office.

Qualifications

• Proven office experience with strong computer literacy and familiarity with Big Change.
• Excellent organisational and multitasking abilities in a fast-paced environment.
• Prior clerical or administrative experience preferred.
• Knowledge of Xero or bookkeeping experience is advantageous.
• Strong phone etiquette with experience managing multi-line phone systems.
• Demonstrated time management skills and task prioritisation.

Responsibilities

• Maintain accurate data entry records using Microsoft Office, and Xero for bookkeeping and administrative purposes.
• Support office management tasks such as filing, collating engineers' field information, and organising files for easy access.
• Assist with calendar management, scheduling appointments, and coordinating jobs for field engineers.
• Provide excellent customer support via phone or email, addressing inquiries promptly and professionally.
• Perform clerical tasks such as data entry, filing, and proofreading to support daily operations.
• Operate multi-line phone systems to handle inquiries efficiently and route calls appropriately.

Skills

Microsoft Office

Time management

Organisational skills

Phone etiquette

Administrative support

Data entry

Tools

Big Change

Xero

Job description

Mc Allister A Vortex Company, LLC is seeking a proactive Document Controller to join our expanding infrastructure team. You will streamline office operations, manage data entry, and support field engineers by coordinating schedules and handling inquiries with professionalism.

The role requires strong administration, familiarity with Microsoft Office and Xero, and excellent organisational skills to keep files, calendars, and communications well-ordered. This position is based in the UK office.