Document Controller

Vortex Companies - Trenchless Infrastructure Solutions; Battle; On-site; GBP 22,000 - 30,000; Full time

Job summary

Mc Allister A Vortex Company, LLC is seeking a proactive Document Controller to join our expanding infrastructure team. You will streamline office operations, manage data entry, and support field engineers by coordinating schedules and handling inquiries with professionalism.

The role requires strong administration, familiarity with Microsoft Office and Xero, and excellent organisational skills to keep files, calendars, and communications well-ordered. This position is based in the UK office.

Qualifications

• Proven office experience with strong computer literacy and familiarity with Big Change.
• Excellent organisational and multitasking abilities in a fast-paced environment.
• Prior clerical or administrative experience preferred.
• Knowledge of Xero or bookkeeping experience is advantageous.
• Strong phone etiquette with experience managing multi-line phone systems.
• Demonstrated time management skills and task prioritisation.

Responsibilities

• Maintain accurate data entry records using Microsoft Office, and Xero for bookkeeping and administrative purposes.
• Support office management tasks such as filing, collating engineers' field information, and organising files for easy access.
• Assist with calendar management, scheduling appointments, and coordinating jobs for field engineers.
• Provide excellent customer support via phone or email, addressing inquiries promptly and professionally.
• Perform clerical tasks such as data entry, filing, and proofreading to support daily operations.
• Operate multi-line phone systems to handle inquiries efficiently and route calls appropriately.

Skills

Microsoft Office

Time management

Organisational skills

Phone etiquette

Administrative support

Data entry

Tools

Big Change

Xero

Job description

Want to be part of one of the country’s fastest growing infrastructure businesses? Mc Allister A Vortex Company, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day!

McAllister, A Vortex company specialises in providing innovative trenchless solutions for the wastewater industry. We deliver comprehensive rehabilitation services to restore gravity and pressure pipes, manholes, and sewer infrastructure efficiently and effectively.

Due to continued expansion we are seeking a proactive and detail-oriented Document controller to join our dynamic team. In this vital role, you will facilitate smooth office operations, manage administrative tasks, and support customer service efforts. Your energy and organisational skills will help ensure our office runs seamlessly while providing exceptional support to clients and team members alike.

Responsibilities

• Maintain accurate data entry records using Microsoft Office, and Xero for bookkeeping and administrative purposes


• Support office management tasks such as filing, colating engineers field information, and organising files to ensure easy access and compliance.


• Assist with calendar management, scheduling appointments, and coordinating jobs for field engineers.


• Provide excellent customer support via phone or email, addressing inquiries promptly and professionally.


• Perform clerical tasks such as data entry, filing, and proofreading to support daily operations.


• Operate multi-line phone systems to handle inquiries efficiently and route calls appropriately.

Qualifications

• Proven office experience with strong computer literacy skills including Microsoft Office Suite and knowledge of Big Change.


• Excellent organisational skills with the ability to multitask effectively in a fast-paced environment.


• Prior clerical or administrative experience preferred.


• Knowledge of Xero or bookkeeping experience is advantageous.


• Strong phone etiquette with experience managing multi-line phone systems.


• Demonstrated time management skills with the ability to prioritise tasks efficiently.

Join us as a Document Controller and become an essential part of a forward-thinking team dedicated to excellence in office operations!

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are a fair chance employer.