Document Controller

McAllister; Battle; On-site; GBP 21,000 - 27,000; Full time

Job summary

McAllister, a leading infrastructure specialist, seeks a proactive Document Controller to streamline office operations and support customer service efforts. The role focuses on efficient data handling, filing, scheduling, and communication with clients and engineers.

Ideal candidates bring solid office experience, strong organisational skills, and familiarity with Xero or bookkeeping tasks. This position offers an engaging environment in a fast-paced team dedicated to excellence.

Qualifications

• Office experience with strong computer literacy and MS Office.
• Excellent organisational and multitasking abilities in fast pace.
• Clerical or administrative experience preferred.
• Xero knowledge or bookkeeping experience advantageous.
• Strong phone etiquette with multi-line systems.
• Solid time management and task prioritisation skills.

Responsibilities

• Maintain accurate data entry and records for bookkeeping and admin tasks.
• Support office management: filing, organise field engineers' information.
• Assist with calendar management and scheduling for field jobs.
• Provide customer support via phone or email promptly.
• Perform clerical tasks: data entry, filing, proofreading.
• Operate multi-line phone systems and route inquiries efficiently.

Tools

Microsoft Office

Big Change

Xero

Job description

Want to be part of one of the country’s fastest growing infrastructure businesses? Mc Allister A Vortex Company, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day!

McAllister, A Vortex company specialises in providing innovative trenchless solutions for the wastewater industry. We deliver comprehensive rehabilitation services to restore gravity and pressure pipes, manholes, and sewer infrastructure efficiently and effectively.

Due to continued expansion we are seeking a proactive and detail-oriented Document controller to join our dynamic team. In this vital role, you will facilitate smooth office operations, manage administrative tasks, and support customer service efforts. Your energy and organisational skills will help ensure our office runs seamlessly while providing exceptional support to clients and team members alike.

Responsibilities

• Maintain accurate data entry records using Microsoft Office, and Xero for bookkeeping and administrative purposes
• Support office management tasks such as filing, colating engineers field information, and organising files to ensure easy access and compliance.
• Assist with calendar management, scheduling appointments, and coordinating jobs for field engineers.
• Provide excellent customer support via phone or email, addressing inquiries promptly and professionally.
• Perform clerical tasks such as data entry, filing, and proofreading to support daily operations.
• Operate multi-line phone systems to handle inquiries efficiently and route calls appropriately.

Qualifications

• Proven office experience with strong computer literacy skills including Microsoft Office Suite and knowledge of Big Change.
• Excellent organisational skills with the ability to multitask effectively in a fast-paced environment.
• Prior clerical or administrative experience preferred.
• Knowledge of Xero or bookkeeping experience is advantageous.
• Strong phone etiquette with experience managing multi-line phone systems.
• Demonstrated time management skills with the ability to prioritise tasks efficiently.

Join us as a Document Controller and become an essential part of a forward-thinking team dedicated to excellence in office operations!

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are a fair chance employer.