Document Controller

Vortex Companies, LLC; Battle; On-site; GBP 28,000 - 36,000; Full time

Job summary

Vortex Companies, LLC is seeking a proactive Document Controller to join our team in Battle, England. You will streamline office operations, manage documentation, and support customer service efforts.

This role requires meticulous data entry, strong organisational skills, and experience with MS Office, Xero, and Big Change. You will coordinate calendars, file management, and communications.

Qualifications

• Proven office experience with strong computer literacy in Microsoft Office and knowledge of Big Change.
• Excellent organisational and multitasking abilities in a fast-paced environment.
• Experience with Xero bookkeeping is advantageous.
• Strong phone etiquette and multi-line handling skills.
• Ability to prioritise tasks and manage schedules effectively.

Responsibilities

• Maintain accurate data entry records using Microsoft Office and Xero for bookkeeping.
• Support filing, organise engineers' field information, and manage document files.
• Coordinate calendars, appointments, and job scheduling for field engineers.
• Provide prompt and professional customer support via phone or email.
• Perform clerical tasks including data entry, filing and proofreading.
• Operate multi-line phone systems and route calls efficiently.

Skills

Organisational skills

Multitasking

Time management

Phone etiquette

Tools

Microsoft Office Suite

Big Change

Xero

Job description

Document Controller

Vortex Companies, LLC Battle, England, United Kingdom

About this position

Want to be part of one of the country’s fastest growing infrastructure businesses? Mc Allister A Vortex Company, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day!

McAllister, A Vortex company specialises in providing innovative trenchless solutions for the wastewater industry. We deliver comprehensive rehabilitation services to restore gravity and pressure pipes, manholes, and sewer infrastructure efficiently and effectively.

Due to continued expansion we are seeking a proactive and detail-oriented Document controller to join our dynamic team. In this vital role, you will facilitate smooth office operations, manage administrative tasks, and support customer service efforts. Your energy and organisational skills will help ensure our office runs seamlessly while providing exceptional support to clients and team members alike.

Responsibilities

• Maintain accurate data entry records using Microsoft Office, and Xero for bookkeeping and administrative purposes
• Support office management tasks such as filing, colating engineers field information, and organising files to ensure easy access and compliance.
• Assist with calendar management, scheduling appointments, and coordinating jobs for field engineers.
• Provide excellent customer support via phone or email, addressing inquiries promptly and professionally.
• Perform clerical tasks such as data entry, filing, and proofreading to support daily operations.
• Operate multi-line phone systems to handle inquiries efficiently and route calls appropriately.

Qualifications

• Proven office experience with strong computer literacy skills including Microsoft Office Suite and knowledge of Big Change.
• Excellent organisational skills with the ability to multitask effectively in a fast-paced environment.
• Prior clerical or administrative experience preferred.
• Knowledge of Xero or bookkeeping experience is advantageous.
• Strong phone etiquette with experience managing multi-line phone systems.
• Demonstrated time management skills with the ability to prioritise tasks efficiently.

Join us as a Document Controller and become an essential part of a forward-thinking team dedicated to excellence in office operations!

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are a fair chance employer.