Document Controller

Siemens Mobility; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading transportation firm in Birmingham is seeking a detail-oriented Document Controller to manage complex technical documentation and support project teams in the Rail Infrastructure sector. You will provide document control, quality assurance of documents and act as a liaison for clients and contractors. Ideal candidates should have experience in a document control environment, customer service focus, and familiarity with tools like ProjectWise. Enjoy 26 days holiday, subsidized healthcare, and opportunities for a diverse working environment.

Benefits

26 days holiday plus buy/sell options

Subsidised BUPA Healthcare

Qualifications

• Experience in a document control or similar environment is essential.
• Customer service experience is necessary.
• Knowledge of the rail industry is an advantage.

Responsibilities

• Provide full document control support for specific projects.
• Offer technical support and mentoring on document control processes.
• Conduct quality control of document issuing.

Skills

Document control experience

Customer service focus

SAP knowledge

ProjectWise familiarity

Job description

Siemens Mobility is dedicated to pioneering the future of transportation. Our dynamic team is always exploring new ways to drive innovation and efficiency in rail. We are searching for forward‑thinkers who are eager to challenge themselves and make a tangible impact. If you are passionate about creating sustainable and intelligent transport solutions, we want you on our team.

We are looking for a methodical and organised Document Controller to join our Birmingham office as part of our Rail Infrastructure business. You will assist and deal with a range of complex technical documentation, processes, procedures and the co‑ordination of activities to deliver a successful project. Within this role, you will work with various Project Managers, associated teams and be responsible for working concurrently on a number of projects each with varied, differing elements and regulations.

As part of being a Document Controller, you will also deal with unexpected and complex documents and events which will require successful resolution to the satisfaction of internal and external clients.

You’ll make a difference by

• Providing full document control support for specific projects – including document control, database management, trackers, and handling complex technical correspondence
• Offering technical support and mentoring/training to project teams on document control processes to ensure system integrity and efficiency
• Quality control of document issuing – review and reject documents that do not comply with regulations, processes, or procedures
• Managing non‑standard, complex documents and ensure proper handling within project requirements
• Acting as a point of contact for clients and contractors regarding document enquiries and resolution of ad‑hoc issues
• Using mandatory external systems (e.g., ProjectWise/AssetWise) for issuing and booking documents in line with project contracts

Your success will be grounded by

• Experience of working in a document control or similar environment
• Customer service focused and experience of dealing with external clients
• Experience with SAP (desirable)
• Knowledge of rail industry (advantageous)
• Product knowledge and experience for e.g ProjectWise, AssetWise or Clearbox (desirable)

You’ll benefit from

• 26 days holiday with an option to buy/sell up to 5 days a year
• Subsidised BUPA Healthcare

#TransformTheEveryday with us

Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

At Siemens, we promote a growth mindset, the self‑belief that we can learn and grow, take on new challenges and adapt to change. If you don’t match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply.