DCA Printer Support

Adecco; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national recruitment agency in London seeks a Docucare DCA Printer Support professional for a temporary role. Responsibilities include offering technical support, assisting clients with printer-related queries, and conducting regular maintenance. The ideal candidate will possess strong technical knowledge of printers, excellent communication skills, and a proactive approach to problem-solving. This role provides an opportunity for professional growth in a supportive environment, with competitive compensation.

Benefits

Opportunities for professional growth

Supportive work environment

Competitive compensation

Qualifications

• Strong technical knowledge of printers, particularly Docucare DCA models.
• Excellent verbal and written communication skills.
• Proactive problem-solving and customer service approach.

Responsibilities

• Provide exceptional support for Docucare DCA printers.
• Assist customers with setup and operational queries.
• Perform regular maintenance and troubleshooting.

Skills

Technical knowledge of Docucare DCA printers

Communication skills

Problem-solving

Teamwork

Experience in technical support

Job description

Overview

Join Our Team as a Docucare DCA Printer Support! This is a temporary contract role starting ASAP for up to 6 months, located in Holborn. A national security clearance (SC) is required for this role, and candidates must be eligible to undergo this check.

Responsibilities

• Provide exceptional support for Docucare DCA printers, diagnosing and resolving technical issues swiftly.
• Assist customers with setup and operational queries, ensuring a seamless experience.
• Perform regular maintenance and troubleshooting to keep printers in optimal condition.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Document all interactions and solutions in our support system to ensure continuity and improvement.

What We’re Looking For

• Strong technical knowledge of printers, particularly Docucare DCA models.
• Excellent communication skills, both verbal and written.
• A proactive approach to problem-solving and customer service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Previous experience in a technical support role is a plus.

What We Offer

• A vibrant and supportive work environment where your contributions are valued.
• Opportunities for professional growth and skill development.
• A chance to work with cutting-edge technology in the printing industry.
• Competitive compensation for your hard work and dedication.

Ready to Apply

To apply, please submit your CV and a cover letter detailing your relevant experience and why you’re the perfect fit for our team. We look forward to hearing how you can contribute to our mission.

About Adecco and Equal Opportunity

Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.