Divisional IT Business Relations Manager

University Hospitals of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading NHS Trust in Stoke-on-Trent seeks a professional to oversee divisional IT Systems. You will support the development of systems, ensure effective communication, and manage operational continuity to meet divisional and Trust objectives. The ideal candidate has extensive NHS experience, strong communication skills, and proficiency in IT systems. This role is essential for maximizing operational efficiency and supporting clinical services.

Qualifications

• Extensive knowledge of NHS Services and IT Systems.
• Experience in using Microsoft Office packages and specialist applications.
• Ability to communicate complex information to varied audiences.

Responsibilities

• Support delivery of divisional IT Systems and ensure effective communications.
• Develop and test systems for divisional and Trust business objectives.
• Oversee operational management, ensuring robust contingency plans.

Skills

Communication skills

IT systems knowledge

Persuasion and negotiation

Analytical skills

Job description

Overview

Support the delivery of divisional IT Systems to support the Divisional Integrated Business Plan and Trust strategy. Support the development of systems to enable efficient communications internally and externally. Ensure any new system / upgrades to systems affecting divisional or Trust Business are tested thoroughly. Ensure a robust contingency plan is in place for continuity of Divisional systems. Ensure that the functionality of divisional IT Systems is utilised to maximise the benefits to users and support delivery of trust business objectives. Develop systems to improve operational and clinical processes to support divisional business objectives. Deputise for the Divisional IT Manager in their absence. Provide advice and guidance on a complex range of facts and situations requiring analysis, interpretation, and comparison of a range of options. Plan and organise a broad range of complex activities, formulate and adjust plans for the divisional IT systems environment. Oversee operational management of divisional systems. Collaborate and communicate effectively with all stakeholders to ensure on-going development and support of divisional systems for clinical services. Oversee contract management and financial arrangements for divisional systems ensuring probity at all times.

• Develop and maintain effective communication and positive working relationships within the Division and throughout the Trust.
• Establish effective communications links with external agencies including GP practices, CCG's, Community Trusts and suppliers
• Communicate complex information to a wide range of members of the divisional directorates and service users.
• A key role will be to facilitate the optimal use of divisional solutions; this will require persuasion and negotiation.
• Discuss and correspond on technical issues of a highly complex nature with other IT professionals including suppliers, engineers, members of the trust and Directors IM&T teams, primary care and other IT users
• Work closely with other senior ICT managers within the Trust IM&T Department and across the Local Health economy and beyond ensure delivery of local and National IT agenda.
• process map existing and proposed workflow changes, and communicate these to users
• Communicate with operational staff in all Divisions to ensure that there is awareness of the current functionality of IT systems and the scope for IT to improve business processes.
• Have extensive knowledge and experience of NHS Services, IT Systems and related areas.
• Be experienced in using Microsoft Office packages and a range of specialist computer applications.
• Establish effective communication links with external agencies including GP practices, CCG's and suppliers.