Disrepair Surveyor

London Borough of Waltham Forest; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local government authority in London seeks Disrepair Surveyors for its Housing service. The role involves assessing disrepair maintenance issues, engaging with residents, and ensuring compliance with standards. Candidates should have relevant building qualifications and experience in surveying. The borough values diversity and reports high standards in its work environment, offering a resident-focused approach.

Benefits

Diversity and inclusion initiatives

Professional development opportunities

Qualifications

• Experience of administering building and partnering contracts.
• Knowledge of Asbestos Regulations.
• Experience in working for a social housing landlord.

Responsibilities

• Assess and address disrepair maintenance issues.
• Design and specify works, oversee delivery, and monitor expenditure.
• Provide management reports and schedules relating to any deficiencies identified.

Skills

Building contract administration

Building surveying in residential environment

Project management

Health & Safety knowledge

Resident engagement

Education

Relevant Building qualification, NVQ, ONC, Degree

Tools

Microsoft Office Suite

Job description

Overview

We are currently hiring for two Disrepair Surveyors to join our thriving Housing service. The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated. The position is committed to delivering a resident-focused approach when dealing with disrepair cases. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant.

Responsibilities

• Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.
• High level of resident engagement to understand and document their concerns regarding their home.
• Collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.
• Undertake inspections and audits of partnering contractors, reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.
• Provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.
• Work closely with the Repairs Partnering team ensuring all relevant legislation is adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.
• Support other surveying functions within Housing Assets as required.
• Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.
• Collate process and analyse complex information. Ensure all required records and information are maintained correctly.
• Challenge customers' practice and minimise risk, referring concerns to line manager.

Qualifications and Experience

• Experience of administering building contracts.
• Experience of administering partnering contracts.
• Experience of building surveying in residential environment.
• Experience of Stock Condition Surveys.
• Experience of HHSRS assessments.
• Experience of liaising with residents.
• Knowledge of Asbestos Regulations.
• Housing legislation and regulations with particular reference to repairs, maintenance.
• Project Management Skills.
• Applying Health & Safety, Customer Care and Communications policies appropriately.
• IT literate, particularly with Microsoft Office, Word, Excel.
• Good report writing skills, relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area.
• Evidence of Continuous Professional Development.
• Experience in working for a social housing landlord in either a local authority or a housing association.

Terms, Equality and Recruitment

Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. For more information, please refer to our recruitment and selection policy.