Dispensary & Education & Training Pharmacy Technician

NHS; Oxford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Oxford is seeking a qualified Dispensary and Education & Training Pharmacy Technician to support the dispensary team and manage training for apprentices. This full-time position demands strong organizational and communication skills, along with a commitment to professional development and a passion for training. The role involves mentoring, supervising apprentices, and ensuring quality support within the pharmacy team.

Qualifications

• Qualified Pharmacy Technician registered with the GPhC.
• Commitment to ongoing CPD portfolio.
• Ability to teach staff of all levels.

Responsibilities

• Act as NVQ assessor upon completion of the CAVA award.
• Mentor and supervise the Apprentice Assistants.
• Provide regular dispensing/checking duties as directed.

Skills

Time-management

Organisational skills

Written communication

Oral communication

Training and development enthusiasm

Education

NVQ Level 3 or equivalent

Certificate of Competence in Vocational Assessment (CAVA)

Job description

Oxford University Hospitals NHS Foundation Trust

Dispensary & Education & Training Pharmacy Technician

The closing date is 07 December 2025

I am Alice Smilie, the Operational Manager of the John Radcliffe Pharmacy, leading our hardworking Dispensary team in supplying in‑patient, outpatient and discharge medication to patients at John Radcliffe Hospital in Oxford. This post offers a unique opportunity to provide technical support to the Dispensary while developing your role as an Education and Training Technician.

We are seeking an enthusiastic, highly motivated Registered Pharmacy Technician to join the team as a Dispensary and Education and Training Technician. This role is ideal for a qualified Technician with a Dispensary background, looking to progress their career and with an interest in education and training.

In this role you will work closely with the Education and Training team to receive training to become an assessor, completing your CAVA award. You will then mentor and supervise Level 2 apprentices in the dispensary, develop expertise in apprenticeships, collaborate with the OUHFT apprenticeship team, and be involved in the recruitment of apprentices. You will also have the chance to develop leadership skills by working jointly with the Pharmacy Operational team, providing key coordination support to the Dispensary team, and ensuring all new staff are appropriately inducted.

Main duties of the job

The candidate will work jointly with the Pharmacy Operational, Education and Training, and Dispensary teams in the following key areas:

Training

• Act as an NVQ assessor upon completion of the CAVA award, working with the Education and Training Team to assess and support our team of apprentices through their Level 2 Pharmacy Services qualification.
• Progress to become an Internal Verifier (IQA) following relevant experience.
• Mentor and supervise the Apprentice Assistants.
• Coordinate inductions and provide practical support and training to our pre‑registration Pharmacy Technicians and Pharmacy Assistants.
• Take part in the recruitment process of Apprentices and Pre‑registration Pharmacy Technicians, and support these staff through their induction and probationary periods.

Dispensary

• Provide regular dispensing/checking duties as directed by the Senior Technicians.
• Serve as Dispensary Coordinator within the dispensary, both with the Senior Technicians and, in their absence, on weekends.
• Monitor workload and track screen to support the TTO KPI.
• Provide support to the team with regard to resolving CD balance discrepancies.

About us

The dispensary team is a friendly and hardworking group of 25 staff, ranging from Band 2 Assistants to Band 7 Technicians. This role offers experience that can lead to further advancement within the wider Pharmacy team.

This is a full‑time dispensary‑based position, 37.5 hours per week, Monday to Friday, 9:00 – 17:15. Flexible working options may be considered. Weekend work on a 1:6 rota, bank holiday, early and late duty rotas, and other rota duties are also required.

For informal discussions about the role, feel free to call the number below or make an appointment for a quick tour and Q&A session.

Some posts will be subject to Criminal Records Bureau checks.

Equality of opportunity is assured and we are committed to improving your working life.

Our no‑smoking policy promotes a healthier environment.

Person Specification

• Qualified Pharmacy Technician, registered with the GPhC holding an NVQ Level 3 or equivalent qualification.
• Demonstrable time‑management, organisational, written and oral communication skills.
• Certificate of Competence in Vocational Assessment (CAVA).
• Ongoing commitment to a CPD portfolio.
• Appropriately assertive and confident.
• Enthusiastic about training and development.
• Ability to teach staff of all levels.
• Responsive to direction and constructive feedback.
• Uses own initiative and can work independently.
• Good all‑round understanding of Pharmacy Service.
• Previous experience providing training or teaching to other staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for disclosure to the Disclosure and Barring Service (formerly the CRB) to check for any previous criminal convictions.

Oxford University Hospitals NHS Foundation Trust