Dispatch Administrator

Pertemps; Aldridge; On-site; GBP 24,000 - 29,000; Full time

Job summary

A growing business in Aldridge is seeking a Dispatch Administrator to support customer deliveries and collections throughout the UK and Europe. Key responsibilities include coordinating shipments, maintaining delivery schedules, and ensuring effective communication with customers and third-party carriers. The ideal candidate will have experience in dispatch/logistics, strong organizational skills, and the ability to manage multiple tasks effectively. This is a permanent, office-based position with competitive earnings.

Qualifications

• Experience in dispatch, transport admin, or logistics preferred.
• Some knowledge of export processes is desirable.
• Confident using booking portals and internal systems.

Responsibilities

• Communicate with customers and carriers to arrange deliveries.
• Maintain delivery calendars and internal spreadsheets.
• Assist with driver scheduling using tracking software.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Dispatch Administrator

Aldridge

£24,000 to £28,500

Monday to Friday, 37.5 hours

Permanent, office based

A growing business in Aldridge is looking for a Dispatch Administrator to join their team. The role supports customer deliveries and collections across the UK, Ireland, Europe and occasional exports.

Role overview

• Communicate with customers and third party carriers to arrange deliveries and collections
• Maintain accurate delivery calendars and internal spreadsheets
• Assist with driver scheduling and use tracking software to optimise routes
• Coordinate shipments via pallets, parcels, and vans using online portals
• Support export bookings and manage related documentation
• Manage deliveries, returns, and collections efficiently
• Collaborate closely with warehouse, workshop, and sales teams
• Provide customers with timely delivery updates

About you

• Experience in dispatch, transport admin or logistics is preferred
• Some knowledge of export processes is desirable
• Strong customer service and communication skills
• Confident using booking portals and internal systems
• Organised, accurate and able to manage multiple tasks