Directorate Support Manager - Gastroenterology | Northern Care Alliance NHS Foundation Trust

Salford Royal NHS Foundation Trust; Oldham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a professional to support gastroenterology services delivery. Responsibilities include ensuring staff compliance with training, managing pathways, and monitoring patient treatment timelines. The role offers a competitive benefits package and flexible working opportunities.

Benefits

Competitive benefits package

Flexible working opportunities

Protected hours for health and wellbeing activities

Responsibilities

• Ensure medical staff are compliant with mandatory training.
• Assist the Directorate Manager with management of RTT and cancer pathways.
• Monitor the theatre and outpatient capacity.
• Support the tracking of patients in relation to delays in treatment.

Job description

Overview

The post holder will work within the wider directorate of Gastroenterology, working alongside an operational team of staff including the Directorate Manager, Assistant Directorate Manager and workforce co-ordinator. The post holder will work closely with other members of the multi disciplinary team to ensure safe timely and effective service delivery. This post will support the safe, timely and effective delivery of Gastroenterology services on the Oldham site.

Responsibilities

• Ensure medical staff are compliant with mandatory training and take necessary action for those not compliant.
• Ensure the out of hours and emergency duties on-call planning rota is completed and disseminated appropriately, and any changes are escalated where necessary.
• Produce Business Plans as and when required, chasing these up to timescales and deadlines.
• Assist the Directorate Manager with the management of the RTT and support the achievement of the RTT pathway
• Assist the Directorate Manager with the management of the cancer pathway and support the achievement of the cancer pathway
• Attend RTT performance meetings with directorate and clinical teams when required.
• To support the tracking of patients and escalation of patient treatment in relation to delays in treatment to the MDT team
• Liaise with the Directorate Manager where additional capacity is required for patients to be seen within appropriate timescales. Early escalation of potential capacity problems. Escalate issues which may impede compliance to the Directorate manager in a timely manner and collaboratively work up recovery plans.
• To support the Directorate in the monitoring of the theatre and outpatient capacity and utilisation of sessions
• To plan and monitor the use of the theatre lists to ensure maximum utilisation
• To work closely with the Consultant team to manage capacity and demand
• Assist in the investigation of complaints/incidents/PALS
• To assist the directorate in the development and implementation of policy, business planning, business objectives and service developments.
• Assist service leads in meeting performance management requirements of the services, including, RTT, Patient Flow, Sickness and absence, quality and activity targets.
• To undertake specific project work as identified by the directorate team.
• Ensuring medical staff adhere to Attendance policy and Special Leave, monitoring sickness and absence of medical staff, conducting return to works, and formal sickness reviews in line with Trust Policy and all other HR policies.

About the Northern Care Alliance NHS Foundation Trust

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

What we offer

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

This advert closes on Tuesday 16 Sep 2025