Director of Sales Enablement & Leadership Coaching

Royal Bank of Canada; Newcastle upon Tyne; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses and flexible benefits

Leadership development

Job summary

Royal Bank of Canada in Newcastle upon Tyne seeks a Director, Sales Enablement to partner with Heads of Office, embedding sales routines and coaching to improve leadership effectiveness and client outcomes. The role requires regular branch presence and travel, with a focus on disciplined execution and client-centric sales practices.

The DSE will coach leaders, drive adoption of the sales playbook, and translate training into practical actions across client relationships and growth initiatives.

Qualifications

• Strong conflict resolution skills and ability to handle ambiguity.
• Excellent organizational and time management abilities.
• Wealth management industry experience with transferable skills.
• Willingness for regular travel and presence in branches.

Responsibilities

• Deliver 1:1 and group coaching to enhance pipeline management and client acquisition.
• Enforce excellence routines and sales standards; escalate where needed.
• Diagnose performance gaps and design targeted coaching.
• Coach leaders through change and sales performance goals.
• Embed sales rhythm into coaching cadences.
• Use sales data to prioritise coaching and track impact.
• Support onboarding of new joiners with role-based training.
• Provide coaching on tools and reporting; remove barriers.

Skills

Conflict resolution

Ambiguity handling

Time management

Attention to detail

Wealth management experience

Coaching

Training experience

Client-facing experience

Education

Level 4 qualification (CISI or CII)

Job description

Royal Bank of Canada in Newcastle upon Tyne seeks a Director, Sales Enablement to partner with Heads of Office, embedding sales routines and coaching to improve leadership effectiveness and client outcomes. The role requires regular branch presence and travel, with a focus on disciplined execution and client-centric sales practices.

The DSE will coach leaders, drive adoption of the sales playbook, and translate training into practical actions across client relationships and growth initiatives.