Director of Care Operations & Quality Assurance

Acqhired; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading social care provider in Southampton is seeking an experienced Operational Leader to oversee day-to-day operations across supported living services. Responsibilities include ensuring compliance with regulatory standards, driving performance improvements, and leading a high-performing team. The ideal candidate will have a strong background in operational management, safeguarding, and performance metrics. Competitive compensation and opportunities for professional growth are provided.

Benefits

Competitive salary

Professional development opportunities

Qualifications

• Experience managing day-to-day operations in supported living services.
• Strong understanding of CQC standards and required documentation.
• Proven track record in safeguarding and incident management.

Responsibilities

• Lead daily operations ensuring safe and consistent service delivery.
• Monitor and improve performance against CQC key lines of enquiry.
• Ensure regulatory compliance with relevant legislation.

Skills

Operational leadership

Performance management

Regulatory compliance

People leadership

Education

Relevant health or social care qualification

Job description

A leading social care provider in Southampton is seeking an experienced Operational Leader to oversee day-to-day operations across supported living services. Responsibilities include ensuring compliance with regulatory standards, driving performance improvements, and leading a high-performing team. The ideal candidate will have a strong background in operational management, safeguarding, and performance metrics. Competitive compensation and opportunities for professional growth are provided.