Director, Global Sales

Bowie House; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading luxury hotel group is seeking a Director of Global Sales to drive bookings and manage key client relationships across Europe. The successful candidate will have over 10 years in the luxury hotel sector and will be responsible for developing strategic sales plans and engaging in proactive sales efforts. This role requires excellent communication skills, bilingual proficiency in French and English, and a strong background in sales strategies. Join a passionate team committed to delivering exceptional service and creating unforgettable guest experiences.

Qualifications

• 10+ years experience in the luxury hotel landscape.
• Strong track record of driving sales revenues.
• Experience in GSO roles preferred.

Responsibilities

• Develop and manage sales relationships with leisure retail and group clients.
• Organise and attend events to promote brand awareness.
• Engage in proactive sales activities across all market segments.

Skills

Bilingual in French and English

Communication skills

Sales strategy development

Client relationship management

Time management

Education

4-year college degree or hotel school equivalent

Tools

Salesforce

G-Suite

Job description

Company Description

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 30 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection.

Job Description

Join our team as Director, Global Sales, and become one of the authors of our story. As part of the Auberge family, you will have the opportunity to unleash your passion for one‑of‑a‑kind hotels, your creative prospecting skills, and your strategic selling talents to maximise multi‑segment business for Auberge Collection hotels from your assigned territory for the growing portfolio. The requirement is to cover all market segments as appropriate to deliver sales for Auberge Hotels: luxury leisure and travel industry agencies, consortia, and group clients. This role carries sales responsibility for the global portfolio of Auberge properties, with additional focus on our European collection.

Key Responsibilities

• Develop and manage GSO relations with leisure retail and group clients to drive bookings from Europe (excluding UK, Ireland, Italy - leisure segment, Russia, Ukraine & CIS)
• Establish GSO and AU company‑wide strategic sales plans for the market, designed to meet sales goals of AU’s growing portfolio of properties.
• Expected to approach the market with 100% proactive sales efforts, to uncover new business, and have a deep understanding of strategic selling to nurture and develop existing clients.
• Responsible for organising & attending events, sales trips, trade shows, and familiarisation trips to further build property brand awareness, strengthen relationships and drive sales for AU hotels.
• Expected to engage in direct sales activities with key customers in all market segments
• Expected to use tools to develop and drive a prospecting plan for the region.
• Create sales opportunities, accurately follow and document lead cycles as appropriate for critical market segments thereby building & effectively maintaining a database of clients in Salesforce
• Work as a collaborative and supportive team member within the organisation and region, while supporting the onboarding of new team members
• Maintain professional appearance and demeanour and to conduct personal behaviour in a mature and professional business manner while representing the company.
• Travel and work flexible days and hours.
• Participate in weekly sales meetings
• Ability to use creativity and a strong business acumen to generate immediate results
• Work on special projects as directed by VP Sales EMEA

Qualifications

• Language skills: French/ English; Other languages an advantage
• Knowledge of leisure, retail and group / social clients /markets in the territories
• Create conducive home office work environment
• Excited by opportunity to work in an entrepreneurial environment and help to build the Auberge brand and establish the success of new hotels
• 10+ years experience within the luxury hotel landscape, GSO experience preferred
• A strong desire to achieve and exceed goals, execution skills to make things happen, a drive for excellence and intensity while being a strategic thinker.
• Basics such as telemarketing skills and phone / video etiquette, excellent interpersonal relations, effective communication and presentation strategies, superior time management and ability to manage multiple ongoing projects while being able to sell effectively are essential
• 4‑year college degree from an accredited institution or hotel school equivalent.
• Accomplished record of driving sales revenues in luxury hotel environments
• Strong knowledge of G‑Suite, Salesforce, LinkedIn
• Property Delphi & Opera PMS an advantage

Preferred Qualifications

• Luxury and lifestyle hotel/resort experience
• On property experience and prior experience in a multi‑property sales role.

Additional Information

Our Company

Auberge Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas, and gracious yet unobtrusive service. With 27 one‑of‑a‑kind hotels and resorts, and 14 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeCollection and #AlwaysAuberge.

Our mission is to be the best‑loved manager of one‑of‑a‑kind luxury properties and experiences. Auberge is a family of intimate, one‑of‑kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveller. Passionately local, experience‑led, romantic and stylish, these hotels hum with a vibrancy that is both refined and relevant.

What Else?

At Auberge, we are passionate about our mission to be the best‑loved manager of one‑of‑a‑kind luxury properties and experiences. We are storytellers and story‑makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Auberge Collection LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Collection LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Collection LLC complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.