Director, Franchise Operations – Europe

Wyndham Hotels & Resorts; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global hotel management company is seeking a Director Franchise Operations to enhance hotel performance and ensure new openings align with brand expectations. The candidate will coordinate across departments and be responsible for managing relationships with hotel owners, addressing operational issues, and implementing strategic initiatives. This role requires strong communication and analytical skills, along with a commitment to service excellence.

Qualifications

• Proven influencing skills to maintain professional relationships.
• Strong collaboration and communication abilities.
• Ability to analyze data for commercial impact.

Responsibilities

• Act as primary contact for hotel ownership regarding brand standards.
• Analyze performance reports to create action plans.
• Coordinate with internal departments for support.

Skills

Influencing skills

Collaboration & Relationships

Communication

Driving Results

Flexibility

Job description

A global hotel management company is seeking a Director Franchise Operations to enhance hotel performance and ensure new openings align with brand expectations. The candidate will coordinate across departments and be responsible for managing relationships with hotel owners, addressing operational issues, and implementing strategic initiatives. This role requires strong communication and analytical skills, along with a commitment to service excellence.