Digital Trading Assistant

Mint Velvet; High Wycombe; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A fashion retail company in High Wycombe seeks an individual to manage product launches and optimize its website. Responsibilities include conducting daily audits, ensuring product availability, and working closely with marketing on campaigns. Candidates should have excellent communication and organizational skills, ideally with some experience in e-commerce. The position offers competitive salary and various employee benefits.

Benefits

Competitive starting salary

25 days holiday plus bank holidays

Company-funded private health insurance

50% staff discount

Discretionary bonus scheme

Qualifications

• Ability to communicate ideas clearly and convincingly.
• Experience in e-commerce and understanding brand's core customer behavior.
• Strong questioning and listening skills.

Responsibilities

• Own the critical path of product launches to the website.
• Conduct daily site audits for website optimization.
• Manage stock reporting and ensure product availability.

Skills

Highly commercial

Effective communication

Organizational skills

Self-starter

Data-driven

Tools

Excel

Google Analytics

Shopify

Job description

Description
Hybrid, 2-3 days per week in office

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn't find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high‑performance culture.

Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.

Our Values

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Own the critical path of product launches to the website, working closely with the relevant teams to coordinate imagery and product copy to ensure new products are loaded efficiently to prevent any delays to launch
• Responsible for the daily site audit of UK and international websites, ensuring all journeys are optimised, all content and product information is pulling through as expected
• Manage MV.com stock reporting, ensuring all products are live; working through any nuances and escalating risks or concerns to the wider trading team
• Review forward intake, ensuring that products are ready for launch and fully optimised for the website
• Awareness of product availability across international websites and the impact this has on trading & marketing activity
• Own the creation & maintenance of Shop the Look
• Work with the marketing team to support on campaign and promotional launches on site, ensuring we have sufficient stock to support
• Visual merchandising of category pages, ensuring optimum position and maximum commercial exposure of all products based on analytics, trading requirements and stock availability. Understand when differing merchandising strategies are needed for international sites
• Support with the optimisation of search functionality, reviewing top search terms, implementing redirects and synonyms
• Conduct regular market reviews across key competitors, focused on identifying opportunities for improvements
• Assist with the production of Excel based daily/weekly trade reports and carry out ad hoc reporting as required, for both the UK and international websites. Able to articulate and share insights from reports
• Utilise reporting systems and analytics tools to extract & combine data for reporting
• Working in partnership with your line manager to continually improve your own performance taking an active role in setting and achieving stretching objectives

What You'll Have

• You're highly commercial - numerate and data‑driven balanced with a keen interest in fashion
• You can communicate effectively with people at all levels, from Directors to peers, communicating your ideas and suggestions clearly, positively, and convincingly
• You are confident to admit if you don't know something and able to seek advice from others
• You are a great communicator, using strong questioning and listening skills to ensure you have shared understanding before leaving any discussion/meeting
• You're brilliantly organised with the ability to prioritise your workload to get the job done to the highest standards
• You focus on solutions not problems, showing an ability to make key decisions within a framework
• You're a self‑starter and excited to learn
• If you have experience with Excel, GA, Attraqt, Shopify and Content Square that is a bonus but not essential
• You will understand the brand's core customer and their behaviour across all ecommerce sites
• You will demonstrate outstanding understanding of Mint Velvet's market position and competitors

You’ll Be Rewarded With

• Competitive starting salary and great career prospects in a fast paced and growing business
• 25 days holiday, plus bank holidays and a day off on your birthday
• Company‑funded private health insurance and access to Smart Health
• Life assurance
• Discretionary bonus scheme
• 50% staff discount
• Interest‑free Season ticket loan
• Summer hours – 3pm finishes every Friday throughout June, July & August
• Bespoke induction support and ongoing development to help you thrive in your new role
• A welcoming and inspiring work‑environment – take advantage of Yoga classes, social activities, an early finish on pay day and more

About Mint Velvet

In 2009, co‑founders Liz, Lisa and Jane came up with the idea for Mint Velvet over cups of fresh mint tea at Liz's kitchen table. After years of not finding what they wanted to wear on the high street, the trio had outgrown the fast‑fashion brands dominating the retail space and wanted the latest trends translated in a relaxed way. The concept of Relaxed Glamour was born: easy, effortless clothing that can be slipped on to create a luxe look on even the busiest of days.

Known for our easy shapes, beautiful prints and flattering fits, all with thoughtful finishing touches, Mint Velvet's unique handwriting is synonymous with everyday luxury and quality. The range has also expanded to include accessories, activewear, homeware and gifts all with our signature Relaxed Glamour aesthetic.

After a whirlwind of success in the first couple of years, we now have stores nationwide, a thriving website and partnerships with premium department stores. As we enter the next exciting phase of our journey, we're on the lookout for exceptional people to join us and help continue the legacy of our ambitious brand growth, with the same energy and passion we've had since the beginning. We operate in a professional but non‑corporate way and believe that a strong team is greater than a team of strong people (and everyone takes their turn to pitch in and make the tea!).