Digital Support Level 3 Apprenticeship - Simpac

QA Limited; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free onsite parking

28 days annual leave

Job summary

Simpac Ltd is offering a Digital Applications Support Apprentice role based in Thornliebank, Scotland. You will work toward an SCQF Level 6 qualification while gaining hands-on experience with data, reports, and business applications in a structured apprenticeship program.

Key tasks include using Excel for data analysis, managing financial transactions in Access Dimensions, updating CRM data in Echelon, and supporting procurement through Approach.

Qualifications

• Good numerical ability and an interest in working with data and spreadsheets.
• Keen to learn, develop new skills and grow within a supportive environment.

Responsibilities

• Utilise the Microsoft Office Package, with a focus on Excel, for data analysis, reporting, and workflow management.
• Manage and process financial transactions using Access Dimensions (Accounts Package)
• Maintain and update customer records within Echelon (CRM System)
• Communicate effectively via Outlook for emails and calendar management
• Support procurement processes and purchase order tracking using Approach (PO/Procurement)
• Generate and interpret reports across multiple digital platforms to inform business decisions
• Troubleshoot and resolve issues related to digital applications, ensuring smooth day-to-day operations

Skills

Numerical ability

Interest in data

Tools

Excel

Access Dimensions

Echelon CRM

Outlook

Approach

Job description

Kick-start your digital support career at Simpac!

Work with data, reports and business applications while building practical skills and earning an SCQF Level 6 qualification.

The Role

They are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Thornliebank location.

Responsibilities:

• Utilise the Microsoft Office Package, with a focus on Excel, for data analysis, reporting, and workflow management
• Manage and process financial transactions using Access Dimensions (Accounts Package)
• Maintain and update customer records within Echelon (CRM System)
• Communicate effectively via Outlook for emails and calendar management
• Support procurement processes and purchase order tracking using Approach (PO/Procurement)
• Generate and interpret reports across multiple digital platforms to inform business decisions
• Troubleshoot and resolve issues related to digital applications, ensuring smooth day-to-day operations

What do they need from you?

• They are looking for someone with good numerical ability and an interest in working with data and spreadsheets.
• Just as importantly, we want someone who is keen to learn, develop new skills and build their experience within a supportive working environment.

Working hours

Monday to Friday , 9am - 5pm

Benefits

• Free onsite parking
• 28 days annual leave

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Why Simpac Ltd?

At Simpac Ltd, innovation and precision drive everything they do. As a leading manufacturer in the packaging industry, Simpac produces a wide range of packaging solutions, with operations based in Scotland. The team is committed to quality and reliability, always looking for ways to improve and adapt to changing customer needs. Simpac values the unique strengths each team member brings, fostering a culture where new ideas are welcomed and high standards are set for both products and people. If you’re seeking a workplace where your contribution is valued and your professional growth is supported, Simpac Ltd offers an environment where you can thrive.