Digital Support Level 3 Apprenticeship - Culley & McAlpine

Higherin; Perth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Culley & McAlpine in Perth invites you to start a Digital Applications Support Apprentice role, based in their Perth office. You will work toward a QA Digital Applications Support qualification while gaining hands-on experience in a respected law firm.

Working hours are Monday to Friday, 9am–5pm. Future prospects include high employment rates for QA apprentices after completion, with strong industry demand for digital skills in legal services.

Qualifications

• An eagerness to learn.
• A willingness to work.
• An interest in the legal sector.
• An outgoing personality.

Responsibilities

• Support the use of LawWare and Microsoft Word/Excel for managing case files, legal documentation, and client records
• Assist with audio typing and digital transcription of legal correspondence and case notes
• Handle incoming calls, take accurate digital messages, and update client records in the case management system
• Greet clients and visitors professionally, ensuring their details are logged and appointments are managed digitally
• Print, scan, photocopy, and file documents, maintaining both electronic and paper filing systems for easy retrieval
• Help prepare and format legal correspondence and documentation using Microsoft Word, ensuring accuracy and compliance
• Schedule and record appointments, diary entries, and court dates digitally, supporting efficient workflow and team collaboration

Job description

Launch your digital support career with Culley & McAlpine! Earn while you learn, gain hands-on experience in a respected law firm and build skills for your future.

Role Overview

They are looking to strengthen their digital capability by recruiting a Digital Applications Support Apprentice! This apprentice will work towards a QA Digital Applications Support qualification, based in their Perth office.

Responsibilities

• Support the use of LawWare and Microsoft Word/Excel for managing case files, legal documentation, and client records
• Assist with audio typing and digital transcription of legal correspondence and case notes
• Handle incoming calls, take accurate digital messages, and update client records in the case management system
• Greet clients and visitors professionally, ensuring their details are logged and appointments are managed digitally
• Print, scan, photocopy, and file documents, maintaining both electronic and paper filing systems for easy retrieval
• Help prepare and format legal correspondence and documentation using Microsoft Word, ensuring accuracy and compliance
• Schedule and record appointments, diary entries, and court dates digitally, supporting efficient workflow and team collaboration

What do they need from you?

• An eagerness to learn
• A willingness to work
• An interest in the legal sector
• An outgoing personality

Working hours: Monday to Friday, 9am - 5pm

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About the Company

At Culley & McAlpine, tradition and client service are at the core of everything they do. As a respected Perth law firm, they provide legal expertise across a range of services, with a strong reputation for professionalism and integrity. The team values attention to detail, clear communication, and adapting to the evolving needs of clients and the legal sector. They encourage new ideas and support the growth of every team member, setting high standards for both their work and their people. If you’re looking for a place where your contribution matters and your development is supported, you’ll feel right at home at Culley & McAlpine.