Digital Support Apprentice

QA Limited; Perth; On-site; GBP 12,000 - 15,000; Full time

Job summary

Culley & McAlpine, a Perth-based law firm, is recruiting a Digital Applications Support Apprentice to work from the Perth office and qualify for a QA Digital Applications Support qualification.

You will support LawWare and Microsoft Office tools, assist with digital transcription, manage client records, and help maintain electronic and paper filing systems while developing essential digital skills in a legal setting.

Qualifications

• Eagerness to learn is essential for starting a vocational apprenticeship.
• Willingness to work demonstrates commitment through the program.
• Interest in the legal sector helps you engage with casework and clients.
• An outgoing personality supports effective client interactions and teamwork.

Responsibilities

• Support the use of LawWare and Microsoft Word/Excel for managing case files, legal documentation, and client records.
• Assist with audio typing and digital transcription of legal correspondence and case notes.
• Handle incoming calls, take accurate digital messages, and update client records in the case management system.
• Greet clients and visitors professionally, ensuring their details are logged and appointments are managed digitally.
• Print, scan, photocopy, and file documents, maintaining both electronic and paper filing systems for easy retrieval.
• Help prepare and format legal correspondence and documentation using Microsoft Word, ensuring accuracy and compliance.
• Schedule and record appointments, diary entries, and court dates digitally, supporting efficient workflow and team collaboration.

Skills

Eagerness to learn

Willingness to work

Interest in legal sector

Outgoing personality

Tools

LawWare

Microsoft Word

Microsoft Excel

Job description

Why Culley & McAlpine?

At Culley & McAlpine, tradition and client service are at the core of everything they do. As a respected Perth law firm, they provide legal expertise across a range of services, with a strong reputation for professionalism and integrity. The team values attention to detail, clear communication, and adapting to the evolving needs of clients and the legal sector. They encourage new ideas and support the growth of every team member, setting high standards for both their work and their people. If you’re looking for a place where your contribution matters and your development is supported, you’ll feel right at home at Culley & McAlpine.

They are looking to strengthen their digital capability by recruiting a Digital Applications Support Apprentice! This apprentice will work towards a QA Digital Applications Support qualification, based in their Perth office.

Responsibilities

• Support the use of LawWare and Microsoft Word/Excel for managing case files, legal documentation, and client records
• Assist with audio typing and digital transcription of legal correspondence and case notes
• Handle incoming calls, take accurate digital messages, and update client records in the case management system
• Greet clients and visitors professionally, ensuring their details are logged and appointments are managed digitally
• Print, scan, photocopy, and file documents, maintaining both electronic and paper filing systems for easy retrieval
• Help prepare and format legal correspondence and documentation using Microsoft Word, ensuring accuracy and compliance
• Schedule and record appointments, diary entries, and court dates digitally, supporting efficient workflow and team collaboration

What do they need from you?

• An eagerness to learn
• A willingness to work
• An interest in the legal sector
• An outgoing personality

Working hours

Monday to Friday, 9am - 5pm

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.