Digital Sales Manager

Intuitive; Reading; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A medical technology company is seeking a highly motivated Digital Sales Manager to enhance the growth of its digital solutions. This role involves shaping commercialization strategies, managing regional sales teams, and ensuring strong customer engagement. Candidates should have a strong medical device sales background, with at least 8 years of sales experience, of which 5 years are in medical devices. A commitment to collaboration and a deep understanding of clinical workflows are essential. The position requires 60% travel and offers a full-time employment opportunity.

Qualifications

• Minimum of 8 years sales experience, 5 years in medical device sales.
• 2+ years of experience in digital solutions selling to hospitals.
• Ability to influence and lead a team.

Responsibilities

• Manage and support regional digital sales teams.
• Expand usage of digital solutions among top targets.
• Develop annual goals and provide regular reporting.

Skills

Sales experience

Medical device sales experience

Coaching and training

Clinical workflows understanding

Verbal and written communication in English

Education

Advanced degree (PhD and/or MD)

Job description

Primary Function of Position

Our digital solutions provide technology to enable easier capturing archiving live streaming and sharing of clinical video and other data around diagnostic and therapeutic procedures while also allowing for a complete integration with electronic medical records (EMR) and picture archival and communications (PACS) systems.

Digital Sales Manager Role

We are looking for a highly motivated and top-notch Digital Sales Manager (DSM) with the necessary experience in digital technologies to further grow our digital solutions business, stabilize processes and seek highest customer satisfaction.

The DSM will focus on shaping and executing on the current and future digital commercialization strategies by supporting and overseeing the digital sales teams in the global distribution indirect countries around the world. The digital sales and utilization team consists of Digital Sales Representatives (DSR) and Technical Sales Consultants (TSC) residing with each indirect market and will focus on first to launch markets with dV5 across the worldwide Indirect markets with a primary focus on European markets.

The DSM will expand the footprint of Intuitive’s digital products by promoting enhanced digital solutions to customers turning opportunities into action and maximize digital solutions adoption and utilization primarily with the expansion of dV5.

The DSM will be expected to be expert in the product line to lead and develop the local teams. Work closely with customers and the Global Distribution Digital sales technical and customer service teams to ensure strong implementations of Digital across multiple countries. Regularly lead and facilitate meetings build solid relationships solve critical business challenges and create new programs and processes with the goal of advancing customer engagement and addition. The DSM will be critical in goal settings and forecasting and will provide regular updates to the Worldwide Indirect leadership team as well as Global Distribution leadership teams.

The DSM remains open to include other existing digital solutions that may benefit from regrouping into the current portfolio or to include future digital solutions as they are being brought to market. The DSM adapts quickly to continuous changes in a digital organization that evolves quickly over time. Creates a culture of one team mentality and strong communication on successes and opportunities.

This field-based position requires

60% travel working closely with regional Commercial Managers Directors and Global Distribution and customers across the assigned region.

• Manage / support regional digital sales team by being involved in the hiring training developing and retaining top talent to drive the digital sales activities across the Worldwide Indirect markets globally.
• Manage / support all commercial activities from lead generation to closing the deal and post sales account management for Digital expansions and dV5 Digital implementations.
• Provide technical functional and product expertise to team members.
• Execute the digital sales strategy in the assigned region by developing and implementing sales activities to achieve and exceed goals set by senior management.
• Expand usage of digital in top digital customer targets in close alignment with the capital and clinical sales teams across the Distribution markets.
• Manage and increase the day-to-day customer and account relations.
• Build and maintain excellent relationship and collaborate closely with da Vinci commercial sales teams in Distribution markets corporate marketing regional marketing field service and enabling functions (contracting data privacy tendering marketing customer service customer success etc.) to implement new strategies and programs as directed by senior management.
• Diagnose knowledge gaps within the team and implement training plans accordingly.
• Develop annual goals and forecasting and provide regular reporting to the upper management.
• Review results quarterly with senior leadership to allow for agility in this rapidly growing business segment.
• Create a culture of solutions and support to help expand the Digital footprint to all Intuitive markets and customers.
• Support and lead Worldwide Indirect digital projects.
• Collaborate with Global Digital team members in EU US APAC and LATAM regularly.

Qualifications

Required Knowledge Skills and Experience

• Advanced degree (. PhD and / or MD) or equivalent experience required. Engineering life science or medical background preferred.
• Minimum of 8 years sales experience including 5 years in medical device sales.
• Minimum 2 years of experience in selling and implementing digital solutions to hospitals.
• Experience in developing coaching and training sales or clinical support roles in the medical device industry is an advantage.
• Deep understanding of clinical workflows in the OR (Surgery Endoscopy) IT infrastructure and EMR / PACS solutions.
• Result-driven with a strong sense of accountability agility and collaboration.
• Experienced in working with Clinical KOLs in Robotic Surgery surgery endoscopy and digital solutions.
• Demonstrated ability to influence build and lead a team is preferred.
• Excellent verbal and written communication in English required.
• Other language skills a plus.

60% travel expected.

#LI-Remote

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Remote Work: Yes

Employment Type: Full-time

Key Skills

User Interface, Competitive Analysis, New Technologies, Business developments, Communication, Content Management System, Market Research, Internet, Youtube, Digital Assets, Digital strategy, Social Channels, Digital Forensics, A / B Testing, Analytics

Experience: years

Vacancy: 1