Digital Platforms & E-Commerce Coordinator

Harvey Beric Associates; Burton upon Trent; On-site; GBP 30,000 - 45,000; Full time

Job summary

A marketing consultancy in the United Kingdom is seeking a Digital Platforms & E-Commerce Coordinator to enhance their client's online presence and strategy. This role involves managing websites, e-commerce platforms, and leading digital marketing efforts. The ideal candidate has strong experience in digital marketing, SEO, and analytics, combined with a digital-first mindset. A full UK driving license is required for occasional travel to events.

Qualifications

• Strong experience managing digital platforms in a marketing or e-commerce environment.
• Proven track record in SEO, Google Ads, PPC, social media marketing, and UX optimization.
• Skilled in analytics and reporting tools (e.g., Google Analytics).
• A full UK driving license is required for occasional travel to marketing events.

Responsibilities

• Lead execution of digital marketing and e-commerce strategies to drive traffic.
• Manage and optimize digital platforms including websites and online stores.
• Collaborate with teams to ensure content is accurate and user-friendly.
• Monitor customer journeys to improve satisfaction and loyalty.
• Use analytics to report performance and identify trends.

Skills

Digital marketing management

SEO

Google Ads

PPC

Social media marketing

User experience optimization

Analytics tools

Job description

Overview

Are you ready to take ownership of digital platforms and lead a forward-thinking e-commerce strategy? We're looking for a Digital Platforms & E-Commerce Coordinator to join our client to optimise their online presence and deliver a seamless, engaging user experience aligned with global marketing goals. In this key role, you'll be the driving force behind the digital strategy — from managing websites, e-commerce platforms, and apps to leading online campaigns and customer journeys. You'll combine technical know-how with strategic insight to increase engagement, drive sales, and deliver meaningful customer experiences.

Responsibilities

• Lead the execution of digital marketing and e-commerce strategies to drive traffic and boost online conversion.
• Manage and optimise digital platforms including websites, online store, learning tools, and mobile apps.
• Collaborate with internal teams and global stakeholders to ensure all content is accurate, on-brand, and user-friendly.
• Monitor customer journeys to improve satisfaction, loyalty, and new customer acquisition.
• Use analytics tools to report on performance, identify trends, and drive informed decisions.
• Support the wider UK and global marketing strategy with an omnichannel approach.

What We're Looking For

• Strong experience managing digital platforms in a marketing or e-commerce environment.
• Proven track record in SEO, Google Ads, PPC, social media marketing, and UX optimisation.
• Skilled in analytics and reporting tools (e.g., Google Analytics).
• A digital-first mindset with an eye for detail and user experience.
• A full UK driving licence - occasional travel to marketing events is required.