Digital Learning Specialist Apprentice - Grow Your Skills

QA Limited; Glasgow; On-site; GBP 19,000 - 23,000; Full time

Job summary

A leading Scottish law firm is seeking a Digital Learning Specialist Apprentice to join their Learning & Development team in Glasgow. This role involves managing training requests, supporting onboarding, and ensuring smooth training operations. The ideal candidate will have excellent organizational and communication skills, along with strong attention to detail. The position offers a competitive salary and the potential for permanent employment upon successful completion of the apprenticeship. Benefits include extra holidays and funding for training.

Benefits

4pm birthday finish

Extra holidays at Christmas

Funding for external training

Pension scheme

Qualifications

• Strong communication skills, both verbal and in writing.
• Ability to work under pressure and meet deadlines.
• Experience in customer service preferred.

Responsibilities

• Manage the HM Academy mailbox and triage training requests.
• Support onboarding and create induction plans.
• Data entry using MS Excel for reporting and tracking.
• Communicate with suppliers and staff.

Skills

Attention to detail

Excellent organisational skills

Excellent IT skills

Excellent communication skills

Ability to prioritise

Customer service experience

Tools

MS Outlook

MS Excel

Esme (ticketing system)

Job description

A leading Scottish law firm is seeking a Digital Learning Specialist Apprentice to join their Learning & Development team in Glasgow. This role involves managing training requests, supporting onboarding, and ensuring smooth training operations. The ideal candidate will have excellent organizational and communication skills, along with strong attention to detail. The position offers a competitive salary and the potential for permanent employment upon successful completion of the apprenticeship. Benefits include extra holidays and funding for training.