Digital Inclusion Champion Volunteer – VH244

Age UK Norfolk; United Kingdom; Remote; GBP 10,000 - 40,000; Part time

Job summary

A local charity supporting older individuals in Norfolk is seeking volunteers to teach older people how to use tablets/iPads through weekly phone calls. This role supports the digital inclusion of older adults, enhancing their connection and skills in using technology. Ideal candidates should be patient and communicative. Flexible hours are available for volunteers.

Qualifications

• Patience and communication skills to interact with older adults.
• Ability to teach basic and advanced tablet/iPad skills.

Responsibilities

• Make weekly phone calls to teach older individuals tablet/iPad skills.
• Provide support based on the individual's technical needs.

Job description

Overview

Role: Age UK Norfolk’s digital inclusion team offers a lifeline to many older people in Norfolk who feel isolated and disconnected due to lack of technical ability. As a result of Covid-19 we have seen many organisations and individuals use more online services than ever before. They have found many older people are being left behind by these changes, making them more isolated. In order to help older people Age UK Norfolk have set up Let’s Get Digital. They are asking you to teach an older person how to use a tablet/iPad, either their own or one that can be loaned to them over a period of time.

What you will teach

The content you teach will vary depending on the person’s needs. Some may only want to learn the basics, for example setting up Whatsapp and answering video calls from family and friends. Others may need more advanced support, for example online shopping. Throughout this time you will be supported by the digital inclusion team, so if you have any questions or need any support you can contact them.

Responsibilities

The main purpose is to make a weekly phone call to an older person (or persons) in Norfolk to teach them how to use a tablet/iPad.

Time commitment

Flexible hours.

About the organisation

Age UK Norfolk is an independent, local charity. They have 75 years’ experience of supporting older people and their families living in Norfolk. They raise their own funds and fundraise locally to provide vital services across the county.

Their relationship with other Age UK charities allows them to share knowledge and expertise, and to actively promote the wellbeing of older people through collective national and local campaigning.

They are proud to be making Norfolk a great place to grow older.

How to apply

If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –

E: [e-mail]
T: 01263 519454

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website